Amazon - Santa Clara, CA

posted 8 days ago

Full-time - Senior
Santa Clara, CA
Sporting Goods, Hobby, Musical Instrument, Book, and Miscellaneous Retailers

About the position

The Senior Technical Program Manager for AWS Product Compliance Infrastructure will play a crucial role in supporting the development of data center equipment for AWS and its global customers. This position involves launching new technology products, managing complex certification processes, and ensuring compliance with product regulations across multiple countries. The ideal candidate will thrive in a fast-paced, dynamic environment and possess strong leadership skills to drive projects to successful completion.

Responsibilities

  • Engage with AWS Global Launch teams, AWS hardware design teams, certification laboratories, and OEM manufacturers to drive product certification schedules worldwide for strategic new AWS business.
  • Drive project launch discussions to ensure that Product Safety, EMC/EMI, Energy Efficiency, and RF certifications are delivered to support launch schedules delivering Release to Production decisions.
  • Collect, validate, and log evidence of compliance at the product and country level across a large portfolio of hardware products. Provide real-time compliance status of equipment to key business partners.
  • Manage relationships with test labs and certification agencies, including contracting and budget.
  • Track certification expiration and manage renewal of certifications.
  • Design and drive scalable processes within a Quality Management System (QMS) to ensure consistent compliance with product regulatory requirements around the world.
  • Partner with key stakeholders to help define program strategy, project plans, and manage technology implementations.
  • Track business metrics on regular cadence, providing key insights around shifts and bottlenecks.

Requirements

  • 5+ years of technical product or program management experience
  • 5+ years of working directly with engineering teams experience
  • 5+ years of technical program management working directly with software engineering teams experience
  • Experience managing programs across cross functional teams, building processes and coordinating release schedules

Nice-to-haves

  • 5+ years of project management disciplines including scope, schedule, budget, quality, along with risk and critical path management experience
  • Experience managing projects across cross functional teams, building sustainable processes and coordinating release schedules
  • Experience defining KPI's/SLA's used to drive multi-million dollar businesses and reporting to senior leadership

Benefits

  • Flexible work hours and arrangements
  • Endless knowledge-sharing and training resources
  • Career-advancing resources
  • Work-life harmony
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