Senior Technical Program Manager, IT Business Operations and Infrastructure Enablement

$156,000 - $299,000/Yr

Nvidia - Santa Clara, CA

Full-time - Senior

Santa Clara, CA

Computer and Electronic Product Manufacturing

About the position

As the Senior Program Manager, IT Business Operations within NVIDIA's global IT PMO team, you will play a crucial role in developing and implementing practices that measure and lead IT technology expenditures and investments. Your primary responsibility will be to create a framework that enhances visibility and analytics around IT's supplier network and overall performance. This position is pivotal in providing transparency to Senior IT leadership regarding application and business services that support all of NVIDIA's operations. In this role, you will mature the operating rhythms of IT by establishing methods and practices that connect technology investments to business value. You will drive the centralization of spend transparency, allowing for a comprehensive view of IT expenditures, which will enable informed decision-making regarding prioritization and trade-offs. Additionally, you will develop and deliver a model to document, collect, and report key unit cost metrics for business and IT leaders, measuring various categories of IT spending from enterprise applications to infrastructure. Regular reporting of critical metrics based on this model will be essential. You will also be responsible for producing various reports that provide visibility and performance measurement of IT spending. Furthermore, you will develop and deploy supplier performance management strategies, establishing a health assessment framework that includes performance scorecards and ongoing health assessments. This will provide transparency into IT's supplier network, including spend metrics and key performance indicators, while addressing gaps in sourcing strategy. Leading the planning, execution, and monitoring of lab, office, or IT infrastructure enablement programs will be another key aspect of your role. You will develop project plans, timelines, and budgets, ensuring alignment with project objectives while coordinating project resources, managing risks, and resolving issues as they arise.

Responsibilities

• Develop and roll out an IT wide show-back framework that connects technology investments to business value.
• Drive centralization of spend transparency to provide a top down view of IT spend.
• Develop and deliver a model to document, collect and report out key unit cost metrics for business and IT leaders.
• Produce various reports to provide visibility and performance measurement of IT spend.
• Develop and deploy supplier performance management strategies.
• Establish a health assessment framework including performance scorecards and ongoing health assessments.
• Provide transparency into IT's supplier network including spend metrics and key performance indicators.
• Drive IT's center of excellence around contract structures and execution performance.
• Lead the planning, execution, and monitoring of lab, office, or IT infrastructure enablement programs.

Requirements

• Bachelor's Degree in Information Technology, Business or related field required; Masters degree preferred.
• 8+ Years of IT experience, 5+ years in a Sourcing, Contracting, procure to pay, Information Technology Finance analyst role.
• Demonstrated understanding of financials in large complex IT organizations and experience in procurement to pay business processes.
• Proven deep customer and technical savvy from driving complex programs in IT infrastructure.
• Effective communication skills both written and verbal/presentations.
• Willingness to work with distributed team members across different time zones.
• Certification or exposure to Technology Business Management (TBM) is a plus.

Nice-to-haves

• Certification or exposure to Technology Business Management (TBM) is a plus.

Benefits

• Equity and benefits package including health insurance, retirement plans, and paid time off.