Senior Technical Program Manager - New Product Introduction

About the position

Microsoft is on a mission to empower every person and every organization on the planet to achieve more. Our culture is centered on embracing a growth mindset, a theme of inspiring excellence, and encouraging teams and leaders to bring their best each day. In doing so, we create life-changing innovations that impact billions of lives around the world. You can help us achieve our mission. Cloud Operations + Innovation (CO+I) is the organization that powers Microsoft's core cloud platforms and services that millions of people use every day. With more than 95% of Fortune 500 business on Azure, 180 million using Office 365, and millions using other services - all running on Microsoft's cloud infrastructure, CO+I builds and operates the foundation upon which Microsoft's mission to empower every person and organization comes to life. DCIS is looking for a Senior Technical Program Manager - New Product Introduction to manage the full lifecycle of cloud infrastructure programs for the Microsoft Cloud. Successful candidates will have exceptional capability with program management, strong organizational skills and experience leading culture and change management. This role requires someone who has a strategic mindset with a solid understanding of datacenter and hardware development & operational processes. Collaboration, influencing without authority and adaptability across a wide group of stakeholders from senior leaders to individual contributors and support staff are core competencies essential to success in this role. In alignment with our Microsoft values, we are committed to cultivating an inclusive work environment for all employees to positively impact our culture every day.

Responsibilities

• Own and drive the concept to live phases of new hardware and technologies introduced into the Microsoft Cloud datacenters, ensuring conformance to datacenter, hardware, and operational requirements & specifications.
• Own and drive programs to ensure datacenter operations teams are enabled to manage new hardware and technologies throughout the hardware and datacenter lifespan.
• Own and drive the development of new requirements, specifications, documentation, and operational processes needed to scale across the global portfolio of the Microsoft cloud infrastructure.
• Track, manage, coordinate, and communicate end-to-end program & project schedules & risks across multiple areas and divisional boundaries. Drive accountability with stakeholders on decisions.
• Partner with SMEs across Datacenter Engineering, Electrical Engineering, Mechanical Engineering, Serviceability, Software/Firmware Engineering and Operational teams within CO+I and across the Silicon, Cloud Hardware & Infrastructure Engineering team to incorporate requirements across the new product introduction development processes and phase gates.
• Ensure CO+I related requirements documents and specifications are updated as datacenter and hardware technology evolves and new concepts are approved.

Requirements

• Bachelor's Degree AND 4+ years experience in engineering and/or technical program management OR equivalent experience.
• 2+ years experience managing cross-functional and/or cross-team projects.
• 4+ years technical program management experience in computer hardware (servers, storage and/or networking) and/or datacenter fields.

Nice-to-haves

• Bachelor's Degree AND 8+ years experience in engineering and/or technical program management OR equivalent experience.
• 6+ years experience managing cross-functional and/or cross-team projects.
• 3+ years hands on experience with products such as PowerBI, SQL Server, Azure Data Explorer, Azure DevOps or equivalent tools.
• 10+ years experience in engineering or technical program management.

Benefits

• Relocation support will be provided.
• Eligible for hybrid or remote work, up to 100%.
• Certain roles may be eligible for benefits and other compensation.