Unclassified - Redmond, WA

posted 4 months ago

Full-time - Senior
Redmond, WA

About the position

Project Kuiper is an initiative to increase global broadband access through a constellation of 3,236 satellites in low Earth orbit (LEO). Its mission is to bring fast, affordable broadband to unserved and underserved communities around the world. Project Kuiper will help close the digital divide by delivering fast, affordable broadband to a wide range of customers, including consumers, businesses, government agencies, and other organizations operating in places without reliable connectivity. This role includes direct responsibility for program management of planning, manufacturing, integration, and test of production value stream. This is a highly technical role requiring experience with integrated hardware and software as well as some appreciation for complex applications and manufacturing systems. Candidate superpowers should include bias for action, ownership, insist on high standards, stakeholder management, innovation, creating clarity out of ambiguity, and enabling productive collaboration across different organization. As a Senior Technical Program Manager, you will own the production roadmap for production value streams that delivers the end-to-end solutions necessary to source, build, test and integrate satellites. You will establish the linkage between production roadmap and annual goals & objectives, creating and owning tools and mechanisms to measure, monitor and optimize these value streams. Your role will involve driving daily execution working across supply chain, planning, fulfillment, and production teams, representing the overall production roadmap in assessing technical trades related to innovation, speed, manufacturability, cost, stability, and trust. You will translate strategic goals into actionable plans for specific projects and operations, understand dependencies between roadmap projects, synchronize milestones, identify constraints, and dive deep where necessary to unblock and deliver the roadmap. This position requires a high degree of collaboration, as you will partner with cross-functional production stakeholders to drive positive results. You will advocate on behalf of our customers (internal and external) and push back when necessary without being adversarial. The role demands strategic thinking, effective leadership, and meticulous oversight to drive satellite manufacturing projects forward successfully. You will tackle challenging, novel situations every day and have the opportunity to work with multiple technical teams at Amazon in different locations. You should be comfortable with a high degree of ambiguity and relish the idea of solving problems that haven't been solved at scale before. Along the way, we guarantee that you will learn a lot, have fun, and make a positive impact on millions of people.

Responsibilities

  • Own the production roadmap for production value streams that delivers the end-to-end solutions necessary to source, build, test and integrate satellites.
  • Establish the linkage between production roadmap and annual goals & objectives, creating and owning tools and mechanisms to measure, monitor and optimize these value streams.
  • Drive daily execution working across supply chain, planning, fulfillment and production teams.
  • Represent the overall production roadmap in assessing technical trades related to innovation, speed, manufacturability, cost, stability and trust.
  • Translate strategic goals into actionable plans for specific projects and operations.
  • Understand dependencies between roadmap projects, synchronize milestones, identify constraints and dive deep where necessary to unblock and deliver the roadmap.
  • Create new tools and business processes that simplify, standardize and enable operational excellence across the entire production value stream.
  • Develop and own operational rhythms for all of production operations teams.
  • Identify potential risks in manufacturing processes and develop mitigation strategies and recovery plans.
  • Execute a strategic plan that defines how teams will deliver on forward looking production plans.
  • Support the development and execution of Production Rate Ramp roadmaps.
  • Partner with business teams on scalable, standardized approaches to meet their demand and enable growth.
  • Drive the creation, documentation, and adoption of scalable, standardized, and highly visible processes across all supply chain, manufacturing and launch functions.
  • Drive executive communication cadence and deliver artifacts that provide insight into the activities, accomplishments, challenges and risks of operations to senior leadership.
  • Measure, analyze, improve, and control KPIs across all aspects of the operation.
  • Work with software and analytics teams to develop reporting tools and applications that support operating rhythms.
  • Analyze production data to identify trends, issues, and opportunities for improvement.
  • Support implementation training on new processes or improvements identified through PDCA cycles.
  • Drive year over year optimization opportunities in all areas of operations, including manufacturing and sourcing.
  • Provide feedback/escalate systemic concerns to tech teams regarding approaches that are cost-inefficient or detrimental to scaling.
  • Advise production directors and sr. managers on technology and execution decisions.
  • Unblock production teams and increase the speed of delivery. Negotiate resources and priorities across different technology stakeholders.
  • Ensure effective communication of changes and improvements across the organization.
  • Perform internal audits to assess adherence to procedures, systems and standards.

Requirements

  • 5+ years of technical product or program management experience
  • 7+ years of working directly with engineering teams experience
  • 5+ years of technical program management working directly with software engineering teams experience
  • Experience managing programs across cross functional teams, building processes and coordinating release schedules
  • 3+ Years working directly in high paced manufacturing or production environments.

Nice-to-haves

  • 5+ years of project management disciplines including scope, schedule, budget, quality, along with risk and critical path management experience
  • Experience managing projects across cross functional teams, building sustainable processes and coordinating release schedules
  • Experience defining KPI's/SLA's used to drive multi-million dollar businesses and reporting to senior leadership.

Benefits

  • Medical, dental, and vision insurance
  • 401(k) plan with company match
  • Paid time off and holidays
  • Employee discounts
  • Tuition reimbursement
  • Employee stock purchase plan
  • Flexible work hours
  • Professional development opportunities
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