Amazon - Merritt Island, FL

posted 2 months ago

Full-time - Senior
Merritt Island, FL
10,001+ employees
Sporting Goods, Hobby, Musical Instrument, Book, and Miscellaneous Retailers

About the position

Project Kuiper is an initiative aimed at enhancing global broadband access through a constellation of 3,236 satellites in low Earth orbit (LEO). The mission of Project Kuiper is to provide fast, affordable broadband to unserved and underserved communities worldwide, thereby helping to close the digital divide. This initiative will cater to a diverse range of customers, including consumers, businesses, government agencies, and organizations operating in areas lacking reliable connectivity. As a Senior Technical Program Manager, you will collaborate with a cross-functional team of hardware and software engineers to define requirements and ensure organizational alignment regarding trade-offs and priorities for launch team products. Your role will involve the day-to-day management of deliverables, dependencies, and schedules, driving this complex project through its incremental phases. You will establish and lead an ongoing launch readiness program to systematically drive progress and achieve critical program milestones. Additionally, you will identify and operationalize the metrics and key performance indicators (KPIs) necessary to track progress and facilitate issue resolution and mitigation at a granular level across the organization. Your responsibilities will also include supporting and organizing the delivery of critical and complex work streams across the space and ground segments of Kuiper's software and services infrastructure. You will interface cross-functionally with Technical Program Management (TPM), Engineering, and Production Operations organizations, support the creation of launch operations standard operating procedures, and coordinate the design, qualification, and deployment of launch team products across Engineering and Launch teams. The preferred location for this role is Merritt Island, FL, but candidates based out of the Redmond, WA facilities will also be considered, with an ability to travel up to 25%.

Responsibilities

  • Establish and lead an ongoing launch readiness program to systematically drive progress and complete critical program milestones.
  • Identify and operationalize the metrics and key performance indicators (KPIs) necessary to track progress, and drive issue resolution & mitigation at a granular level across the organization.
  • Support and organize the delivery of critical and complex work streams across the space and ground segments of Kuiper's software and services infrastructure.
  • Interface cross-functionally with TPM, Engineering, and Production Operations organizations.
  • Support creation of launch operations standard operating procedures.
  • Work across Engineering and Launch teams to coordinate the design, qualification and deployment of launch team products.

Requirements

  • Bachelor's degree in engineering, computer science or equivalent.
  • 5+ years of technical product or program management experience.
  • 7+ years of working directly with engineering teams experience.
  • Experience and proficiency with at least one schedule tracking tool such as MS Project, SmartSheet or alternative.

Nice-to-haves

  • 5+ years of project management disciplines including scope, schedule, budget, quality, along with risk and critical path management experience.
  • Experience managing projects across cross functional teams, building sustainable processes and coordinating release schedules.
  • Experience defining KPI's/SLA's used to drive multi-million dollar businesses and reporting to senior leadership.

Benefits

  • Competitive salary based on market location and job-related knowledge, skills, and experience.
  • Equity and sign-on payments may be provided as part of a total compensation package.
  • Full range of medical, financial, and/or other benefits.
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