Tiktok - San Jose, CA
posted 4 days ago
As a Senior Technical Program Manager in Security Risk Operations and Management at TikTok, you will play a pivotal role in safeguarding the integrity of our platform and ensuring a secure environment for our users. The Business Risk Integrated Control (BRIC) team is dedicated to protecting TikTok users, including content consumers, creators, and advertisers, while securing platform health and maintaining community experience authenticity. This position offers a unique opportunity to engage with the company's strategic security initiatives, particularly in developing scalable, robust, and privacy-safe systems and solutions that are also product-friendly. In this role, you will lead various anti-fraud and anti-spam programs that support and protect different business verticals. You will streamline security threat and incident response processes, enabling effective tooling for incident and alerts management. Your responsibilities will include coordinating with cross-functional teams, such as machine learning scientists, engineers, product managers, legal, trust and safety, and global security, to manage delivery timelines and drive development progress. You will collect business and operational requirements from both internal and external customers, drafting comprehensive business and process requirement documents and specifications. You will be tasked with clarifying ambiguities, defining delivery scope, timelines, roadmaps, and milestones, while estimating project impacts and development efforts. Your role will require you to communicate project statuses to a broad audience, including senior management, and proactively identify risks, bottlenecks, and roadblocks. You will initiate technical deep dives and organize working sessions to solve problems and mitigate risks. Additionally, you will brainstorm innovative ideas to push the boundaries of machine learning technology for security risk control and make strategic technology decisions in the anti-fraud and anti-spam space. Mentoring and coaching team members will also be a key aspect of your role, contributing to the growth of the team.