Amazon - Herndon, VA
posted 4 months ago
The Senior Technical Program Manager (TPM) role at Amazon Dedicated Cloud (ADC) is a pivotal position aimed at transforming the capabilities of defense and national security customers through Amazon Web Services (AWS). This position is responsible for delivering a portfolio of AWS services across various ADC regions, ensuring that the diverse needs of these customers are met effectively. The TPM will drive programs that require breaking down complex challenges into actionable strategies, all while thriving in a fast-paced environment. The service areas of responsibility include Analytics, Artificial Intelligence and Machine Learning (AI/ML), and Databases. In this role, the TPM will need to possess a comprehensive skill set that encompasses both breadth and depth. Success in this position will be determined by the ability to analyze data, execute a customer-centric strategy, and communicate effectively with a wide range of stakeholders, from hands-on engineers to senior leadership. The TPM will define roadmaps, mitigate risks, prioritize tasks against constraints, and design mechanisms to ensure the success of their programs. A deep understanding of customer needs is essential, which will involve learning and applying Amazon's working backwards approach to enhance customer satisfaction. The day-to-day responsibilities of a TPM at Amazon involve delivering in an agile environment that adapts to the evolving needs of customers. This includes engaging in customer deep dives, conducting roadmap sessions with engineering teams, and drafting new strategies. The team consists of a mix of product and program managers, each with distinct ownership of their products and programs, yet collaborating to achieve collective goals. The culture within the team emphasizes maintaining harmony between personal and professional lives, fostering a supportive and inclusive environment. Joining Amazon's technical team in Herndon, VA, and Arlington, VA, offers an opportunity to collaborate with some of the most talented engineers and technical managers in the industry. The role not only allows for skill development but also provides a pathway for career advancement within one of the most innovative technology companies globally. The company is committed to fostering an inclusive team culture, emphasizing the importance of diverse perspectives and continuous learning experiences. Additionally, Amazon values work-life balance, encouraging employees to find a flow that energizes both their personal and professional lives. Mentorship and career growth are also prioritized, with a focus on knowledge sharing and supporting new team members in their professional development.