Senior Technical Project Manager, Professional Services

MongoDB - Chicago, IL

Full-time - Mid Level

Hybrid - Chicago, IL

Professional, Scientific, and Technical Services

About the position

As a Senior Technical Project Manager at MongoDB, you will lead a small Agile team in migrating a customer's legacy Java application to a modern cloud-based architecture utilizing MongoDB. This role involves collaborating with customers and internal stakeholders, managing project risks, and fostering a culture of innovation within the team. You will leverage the latest genAI tools to accelerate the migration process and ensure successful project delivery while maintaining strong communication with all parties involved.

Responsibilities

• Lead a small Agile team responsible for migrating a customer's legacy Java application to a modern cloud-based architecture.
• Liaise with customers and internal stakeholders to manage concerns and potential resolutions.
• Foster a culture of innovation and collaboration within the team.
• Identify and remove impediments proactively.
• Manage project risks and issues effectively.
• Define and refine the project team's 'Way of Working'.
• Streamline communications between the project team and stakeholders.
• Manage expectations of project stakeholders, primarily organizational leaders.
• Create plans and priorities for project delivery and customer resources.
• Establish and lead recurring project status or governance meetings.
• Report project status concisely and document progress according to best practices.
• Manage escalations or critical situations as they arise.
• Assist with scoping of solutions and project scope definition.
• Adopt a consultative and prescriptive approach to inspire trust and confidence.

Requirements

• 5+ years of project management experience with enterprise-scale software solutions or consulting services delivery.
• Excellent customer interaction and presentation skills.
• Demonstrated belief in the power of stakeholder management and communications.
• Services delivery experience with development or operation teams is a plus.
• Ability to travel and work on customer sites for extended periods.

Nice-to-haves

• Experience as a SCRUM master.
• Experience in managing projects with a high degree of uncertainty.
• Experience in delivering software development projects, ideally modernization of a legacy application.
• Experience with JIRA or other project management tools.

Benefits

• Equity participation in the employee stock purchase program.
• Flexible paid time off.
• 20 weeks fully-paid gender-neutral parental leave.
• Fertility and adoption assistance.
• 401(k) plan with company matching.
• Mental health counseling services.
• Access to transgender-inclusive health insurance coverage.
• Comprehensive health benefits offerings.