Sirius XM Canada - Los Angeles, CA
posted about 1 month ago
The Senior Technical Project Manager for the Customer Experience team at SiriusXM will lead the implementation of customer service technologies, including AI/ML-based solutions. This role is essential for fostering collaboration between engineering teams and business stakeholders, prioritizing impactful projects, and strategic roadmap planning. The Senior TPM will ensure the successful delivery of Salesforce Service Cloud implementations, working cross-functionally with engineering and product teams to meet customer needs.