Senior Technical Support Engineer, Network Operating System
Celestica•Richardson, TX
453d
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About The Position
This position is an individual contributor role within Celestica's Hardware Platform Solutions (HPS) team, focusing on troubleshooting and resolving customer technical issues related to networking, storage, and server software, particularly with SONiC. The role requires extensive experience in technical support and customer interaction, with responsibilities including engaging with customers to understand their network topology, providing troubleshooting assistance, and participating in pre-sales activities. The successful candidate will be expected to work under pressure and drive issue resolutions effectively.
