Senior Technical Support Engineer | Remote US
Johnson & Johnson•Concord, NH
458d•$69,000 - $111,550•Remote
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About The Position
The Senior Technical Support Engineer at Johnson & Johnson is responsible for delivering exceptional patient outcomes by expertly resolving complex customer inquiries related to the VELYS Digital Surgery robotic platform and other capital equipment. This remote position requires managing customer technical support needs, executing complex orders, and collaborating with cross-functional teams to ensure customer satisfaction and compliance with regulatory requirements.
