Senior Technical Support Engineer | Remote US
Johnson & Johnson•Boston, MA
462d•$69,000 - $111,550•Remote
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About The Position
The Senior Technical Support Engineer at Johnson & Johnson is responsible for delivering exceptional patient outcomes by resolving complex customer inquiries and providing technical support for the VELYS Digital Surgery robotic platform and other capital equipment. This remote position requires collaboration with cross-functional teams to manage customer orders, handle escalated issues, and ensure compliance with regulatory requirements while maintaining high levels of customer satisfaction.
