Senior Technical Support Engineer
Komatsu•Peoria, IL
421d
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About The Position
The Technical Support Engineer at Komatsu serves as an advanced subject matter expert, focusing on the identification and resolution of technical issues related to mining trucks and hydraulic shovels. This role involves proactive communication with global service teams, ensuring customer product availability through timely problem-solving and training. The engineer collaborates with various internal and external stakeholders to manage warranty costs and provide technical support, ultimately enhancing customer satisfaction and operational efficiency.
