Senior Technical Writer – Enterprise Analytics & Modeling (Flexible Hybrid)

Full-time - Mid Level

OR

About the position

As a valued colleague on our team, you will prepare instruction manuals, how-to guides, articles, and other supporting documents to communicate complex and technical information more easily. You will assist the team with assessing and identifying potential model risks that may threaten our reputation, safety, security, and/or financial success, as well as participate with the team in communicating and collaborating with key stakeholders across the enterprise and understanding business objectives. This requisition is an addition to our team tied to the Model Remediation & Transformation Program. This position is needed to support our Model Controllers in effectively executing their role. The Senior Technical Writer – Enterprise Analytics & Modeling (Flexible Hybrid) will join the Model Governance Solutions (MGS) team. The MGS team has responsibility to drive consistency, compliance, and sustainability in first-line model management activities across the enterprise.

Responsibilities

• Collaborate with team to gather information about technical products, policies, or other elements.
• Develop documents that translate technical information in non-technical terminology.
• Collaborate with customers to ensure documentation meets their needs.
• Revise existing documentation as needed.
• Own, update, & maintain enterprise 1st line of defense (LoD) model management procedures, supporting documents, & working groups.
• Drive 1st LoD model management regulatory response and support.
• Perform 1st LoD model management compliance reviews, reporting, & enforcement.
• Provide 1st LoD training & consultation related to model management lifecycle requirements.
• Coordinate among & represent the 1st LoD community in relation to model management requirements and activity.
• Write, edit, and revise model documentation.
• Independently manage end-to-end documentation lifecycle for assigned models.
• Train and collaborate with business partners on model documentation compliance.
• Build and maintain documentation resources (examples, guides, etc.) for broader 1st LoD client base.
• Work with a growing documentation team to ensure consistent documentation quality and share technical writing best practices.
• Partner with Model Risk Management on requisite documentation requirements to ensure 1st LoD compliance.
• Work with stakeholders and team management to identify model documentation trends, opportunities, improvement, and areas of focus.
• Help create the infrastructure, reporting, and transparency for model documentation artifacts.

Requirements

• 2 years of technical model writing experience.
• Skilled in creating visual concepts, creating content, and editing content by hand or with the help of computer software to communicate ideas.
• Skilled in presenting information and/or ideas to an audience in a way that is engaging and easy to understand.
• Relationship Management skills including managing and engaging stakeholders, customers, and vendors, building relationship networks, contracting, etc.
• Communication skills including communicating in writing or verbally, copywriting, planning and distributing communication, etc.
• Experience gathering accurate information to explain concepts and answer critical questions.

Nice-to-haves

• Bachelor's degree or equivalent.
• Skilled in Visio.
• Experience with quantitative disciplines, finance, and/or statistical modeling.
• Experience with Atlassian products (Confluence, Bitbucket, and Jira).
• Experience with SharePoint.
• Advanced degree, certification, or substantial professional experience in economics, statistics, or finance.
• Prior experience reading and writing in modern programming language(s) (Python, R, C++, etc.).
• Prior experience with developing best practices and training members of the modeling community.
• Track record of execution, strong prioritization, and planning capabilities.
• Excellent proof-reading and editing skills on complex technical modeling documents.
• Excellent oral and written communication skills, including the ability to explain complex processes.
• Modeling, Risk Management, Model Testing / Validation/ Governance experience a plus.
• Expertise in the Microsoft Office Suite (Word, PowerPoint, Excel).

Benefits

• Broad range of Health, Life, Voluntary Lifestyle, and other benefits and perks that enhance an employee’s physical, mental, emotional, and financial well-being.