Senior Teller 2

$39,520 - $55,120/Yr

Community Bank - Livonia, NY

Full-time - Entry Level

Livonia, NY

101-250 employees

Credit Intermediation and Related Activities

About the position

The Senior Teller 2 at Community Financial System, Inc. (CFSI) plays a crucial role in monitoring branch service operations within a large or very large branch. This position involves assisting and training less experienced tellers, overseeing the vault, managing branch cash levels, and preparing necessary operational and regulatory reports. The Senior Teller 2 also performs customer transactions on the teller line, ensuring a high-quality banking experience for customers.

Responsibilities

• Routinely perform transactions on service line to provide quality customer service and a positive banking experience.
• Actively listen for potential sales opportunities to promote specific bank products and services, and refer customers accordingly.
• Conduct customer transactions with accuracy and prepare daily balancing within established operational standards.
• Oversee and provide guidance to tellers during daily branch service operations to ensure good customer service and adherence to bank procedures.
• Balance branch cash and monitor cash levels; order cash from or ship cash to The Federal Reserve when necessary.
• Prepare required regulatory, internal and operational reports.
• Participate with audits of key branch functions.
• May perform duties of a Customer Service Representative as needed.
• Maintain knowledge of daily ATM balancing and maintenance, if applicable.
• Perform other duties as assigned or directed.

Requirements

• High School Diploma or GED
• Internal product and services knowledge
• All applicants must be 18 years of age or older
• Four (4) years of teller experience normally required

Nice-to-haves

• Accurate and proficient math
• Documentation skills with attention to detail
• Excellent interpersonal and communications skills
• Clear thinking and ability to stay focused
• Thorough knowledge of Bank products
• Demonstrated leadership qualities

Benefits

• 11 paid holidays
• Paid vacation
• Medical, Vision & Dental insurance
• 401K with generous match
• Pension
• Tuition Reimbursement
• Banking discounts