Senior Tool Repair & Outside Sales Representative

Rexel Group - Baton Rouge, LA

Full-time - Entry Level

Baton Rouge, LA

Merchant Wholesalers, Durable Goods

About the position

Rexel USA is seeking a Senior Tool Repair & Outside Sales Representative based in Baton Rouge, LA. This position is integral to our sales and marketing efforts, focusing on increasing profitable sales by building and maintaining high-quality relationships with both new and existing customers. The ideal candidate will utilize our digital tools and product offerings to connect with consumers, develop creative solutions, generate sales volume, and provide exceptional customer service. As part of a team that values problem-solving and relationship building, you will have the opportunity to work with leading suppliers to secure and retain new customers, ensuring that we exceed customer expectations. In this role, you will be responsible for selling, marketing, promoting, and demonstrating our products. You will effectively communicate the features and benefits of our offerings, aiming to increase business by generating sales to new customers and selling additional products to existing customers. Collaboration is key; you will work closely with leadership, team members, and suppliers to plan, track, and implement sales strategies while developing new markets. Your ability to assist customers with product selection and application will be crucial, as you will leverage your knowledge and resources to present tailored solutions that meet their business objectives. You will also be expected to maintain accurate and timely records, including sales call schedules and expense reports, and coordinate sales calls with vendors to introduce and demonstrate products. Active participation in professional development is encouraged, as you will engage in company training, special promotions, sales meetings, and supplier seminars to enhance your personal and product knowledge. This position requires a commitment to effective customer service delivery, integrity, and the ability to work productively as part of a team.

Responsibilities

• Responsible for selling, marketing, promoting, and demonstrating products.
• Effectively communicate the features and benefits of our product offering.
• Increase business by generating sales to new customers and by selling additional products to existing customers.
• Collaborate with leadership, team members, and suppliers in planning, tracking, and implementing sales strategies and developing new markets.
• Assist customers with product selection and application utilizing knowledge, internal specialists, as well as supplier representatives.
• Establish and maintain customer relationships.
• Learn and evaluate customer operations to aid in identifying customer objectives, requirements, and preferences in order to present a unique solution to each customer tailored to their business objectives and needs.
• Collaborate with customers and team members for product quotations and provide ongoing communication throughout the customer's purchasing lifecycle.
• Work with management, credit, and customers to resolve payment issues promptly.
• Gather and report to management information regarding the company, competitors, pricing, products, and current and future market.
• Actively participate in professional development to improve professional selling skills and maintain technical capabilities.
• Participate in company training/development, special promotions, sales meetings, supplier seminars, and training schools to enhance and maintain personal and product knowledge.
• Maintain accurate and timely records including sales call schedules and expense reports.
• Coordinate sales calls with vendors to introduce and demonstrate products, identify customer needs, and promote product and service solutions.
• Utilize and champion digital tools, customer solutions, and services to gain a competitive advantage.

Requirements

• High School Diploma or GED
• Valid Driver's License
• 3+ years of sales or electrical industry experience
• Ability to exhibit a positive, friendly, and helpful attitude with customers and to be sensitive to their needs
• Customer oriented and motivated with excellent communication, presentation, organization, and problem-solving skills
• Ability to prioritize and manage multiple tasks and deadlines
• Excellent negotiation skills, interpersonal skills, and ability to drive decisions with influence
• Product and application knowledge essential
• Highly self-motivated
• Familiar with Microsoft Office as well as relevant ERP systems and Customer Relation Management Tools (CRM)
• Ability to work overtime as needed

Benefits

• Medical, Dental, and Vision Insurance
• Life Insurance
• Short-Term and Long-Term Disability Insurance
• 401K with Employer Match
• Paid vacation and sick time
• Paid company holidays plus flexible personal days per year
• Tuition Reimbursement
• Health & Wellness Programs
• Flexible Spending Accounts
• HSA Accounts
• Commuter Transit Benefits
• Additional Optional Insurance such as Pet Insurance, Legal Assistance, Critical Illness, Home and Auto Insurance
• Employee Discount Programs
• Professional Training & Development Programs
• Career Advancement Opportunities - We like to promote from within