Senior User Experience and Designer

$93,600 - $135,200/Yr

Randstad - Bethesda, MD

Full-time - Mid Level

Bethesda, MD

Administrative and Support Services

About the position

The Senior User Experience and Designer role focuses on creating loyalty-driven mobile app products, balancing immediate tactical needs with long-term strategic goals. The position emphasizes data-driven design and aims to enhance digital experiences that drive enrollments, onboarding, and member engagement. The designer will work closely with the Director of User Experience and collaborate with product management and technology teams to meet the needs of both members and non-members, ensuring a seamless user experience from concept to completion.

Responsibilities

• Produces sketches, wireframes, personas, journey maps, flows, designs, motion specs, prototypes and/or presentations as needed to communicate experience design
• Provides subject matter expertise on key functional systems to help shepherd strategic initiatives from idea to feasible implementation
• References Design System for appropriate patterns, components, and styles in the course of user experience design work; attends Design System office hours for feedback and follows procedures to propose new elements when necessary
• Produces both innovative high-level design concepts / strategy visualizations as well as development-ready designs with specifications
• Ensure a quality experience on live digital products by participating in the user acceptance testing process
• Uses software including: Adobe Creative Suite; Figma; Microsoft Excel, Word and PowerPoint
• Keeps skills up-to-date on industry trends and applies new knowledge to job, identifying strategic opportunities for competitive advantages through those findings
• Clearly present your work citing industry best practices, qual and quant data to support your decisions
• Be a thought partner providing recommendations based on research and data for experience enhancements across all digital touchpoints
• Collaborates with a variety of user experience disciplines within the team (Information Architecture, Design System/Standards, User Research, Copywriting) to advance your work
• Provides accurate estimates as to needed time to complete work to feed project plans (and therefore personal deadlines)
• Meets deadlines once agreed upon
• Reports impediments to completing work and meeting deadlines
• Provides regular status updates to manager
• Successfully manages multiple assignments
• Accepts critique and critiques work of others in a helpful and professional manner
• Communicates in a timely and appropriate manner with teammates
• Works independently with minimal supervision, but knows when issues should be escalated to manager
• Develops relationships with members of other teams, and leverages those relationships to advance team initiatives
• Presents work with clarity and confidence; explains complex matters so that others can understand them
• Performs other reasonable duties as assigned by manager

Requirements

• Minimum 5 years of experience in User Experience and interaction design
• Bachelor's degree in a relevant field
• Proficiency in Adobe Creative Suite, Figma, Microsoft Excel, Word, and PowerPoint
• Strong portfolio showcasing UX and UI design in loyalty solutions
• Ability to produce high-quality design concepts and development-ready designs
• Experience in user acceptance testing and quality assurance processes

Benefits

• Health insurance
• Incentive and recognition program
• 401K contribution