Senior User Experience Researcher

Newell Brands - Kalamazoo, MI

Full-time - Senior

Kalamazoo, MI

10,001+ employees

Miscellaneous Manufacturing

About the position

The Senior User Experience Researcher at Newell Brands will play a crucial role in enhancing user experiences for the company's Outdoor & Recreation brands. This position involves collaborating with cross-functional teams to co-create innovative products and services, advocating for user-centered design principles, and leading user research activities throughout the product development process.

Responsibilities

• Lead user-centered design activities throughout the product development process.
• Act as a primary interface with process partners to advocate for user-centered design principles and develop world class user experience solutions.
• Interpret and translate product requirements into meaningful user experiences.
• Participate in all phases of the user research process, including user recruitment, study design, moderating, data collection, analysis, and reporting.
• Utilize various qualitative and quantitative research methods, such as usability testing, surveys, interviews, and competitive analysis, to gain deep insights into user needs and behaviors.
• Effectively collect key objective/behavioral and subjective measures via user research and directly translate data into actionable recommendations for product design.
• Analyze research data, identify patterns, and generate actionable insights that drive informed design decisions.
• Communicate research findings to stakeholders clearly and succinctly through reports, presentations, and workshops.
• Conduct ergonomic assessment and heuristic evaluations.
• Establish UX goals and guidelines based on primary and secondary research.
• Stay current with the latest research methodologies, tools, and industry trends.

Requirements

• Minimum, Master of Science in Human Factors Engineering, Cognitive Psychology, Ergonomics/Anthropometrics, Information/Human Computer Interaction, User Experience Design, or related field.
• 5+ years of relevant experience working as a user experience design and/or usability professional in a corporate or consulting environment.
• Excellent communication, presentation, and negotiation skills; ability to visualize and present information in a meaningful way to process partners.
• Ability to apply ergonomic and anthropometric data to drive requirements and improvements in products.
• Experience in a broad range of research methodologies related to user experience design and ability to translate data into insights leading to measurable product improvements within a multidisciplinary team.
• Ability to conduct an entire usability study in-person or remotely: moderate, take notes, plan and design the research activities.
• Ability to create a wide range of prototypes from low (paper) to high (digital and interactive).
• Ability to work effectively across cross-functional work teams and independently toward project goals and timelines with little direction.
• Self-motivated and flexible. From cooking to camping to candles - be willing to learn new things in a variety of domains.
• Proven ability to drive multiple programs simultaneously.

Nice-to-haves

• Ability to occasionally travel and work internationally.