Senior User Experience Researcher

Newell Agency - Kalamazoo, MI

Full-time - Senior

Kalamazoo, MI

Professional, Scientific, and Technical Services

About the position

The Senior User Experience Researcher at Newell is responsible for leading user-centered design activities throughout the product development process. This role involves advocating for user-centered design principles, interpreting product requirements, and conducting comprehensive user research to enhance user experiences across various products. The researcher will utilize both qualitative and quantitative methods to gather insights, analyze data, and communicate findings to stakeholders, ensuring that user needs are effectively integrated into product design.

Responsibilities

• Lead user-centered design activities throughout the product development process.
• Act as a primary interface with process partners to advocate for user-centered design principles and develop world class user experience solutions.
• Interpret and translate product requirements into meaningful user experiences.
• Participate in all phases of the user research process, including user recruitment, study design, moderating, data collection, analysis, and reporting.
• Utilize various qualitative and quantitative research methods, such as usability testing, surveys, interviews, and competitive analysis, to gain deep insights into user needs and behaviors.
• Effectively collect key objective/behavioral and subjective measures via user research and directly translate data into actionable recommendations for product design.
• Analyze research data, identify patterns, and generate actionable insights that drive informed design decisions.
• Communicate research findings to stakeholders clearly and succinctly through reports, presentations, and workshops.
• Conduct ergonomic assessments and heuristic evaluations.
• Establish UX goals and guidelines based on primary and secondary research.
• Stay current with the latest research methodologies, tools, and industry trends.

Requirements

• Master of Science in Human Factors Engineering, Cognitive Psychology, Ergonomics/Anthropometrics, Information/Human Computer Interaction, User Experience Design, or related field.
• 5+ years of relevant experience working as a user experience design and/or usability professional in a corporate or consulting environment.
• Ability to apply ergonomic and anthropometric data to drive requirements and improvements in products.
• Experience in a broad range of research methodologies related to user experience design and ability to translate data into insights leading to measurable product improvements within a multidisciplinary team.
• Ability to conduct an entire usability study in-person or remotely: moderate, take notes, plan and design the research activities.
• Ability to create a wide range of prototypes from low (paper) to high (digital and interactive).
• Ability to work effectively across cross-functional work teams and independently toward project goals and timelines with little direction.
• Self-motivated and flexible, willing to learn new things in a variety of domains.
• Proven ability to drive multiple programs simultaneously.

Nice-to-haves

• Experience with international travel for work purposes.