Amazon - New York, NY

posted 4 months ago

Full-time - Senior
New York, NY
Sporting Goods, Hobby, Musical Instrument, Book, and Miscellaneous Retailers

About the position

We are looking for a seasoned UX Designer who excels at crafting thoughtful consumer-facing experiences within Amazon's Buy with Prime design team. Buy with Prime allows millions of U.S.-based Prime members to shop directly from brands' online stores with the convenient and trusted experience they expect from Amazon. In collaboration with our partner brands, we want to ensure that the Prime experience seamlessly enhances carefully curated shopping journeys, while aligning with their brand values. You will work with our internal teams and our external partners at marquee brands to help integrate Prime experiences into their Direct-to-Consumer offerings while upholding the Prime bar and adhering to their brand philosophy. To be successful in this role, you must be great at creative problem solving, be adept at storytelling through visuals, have expertise in system's design thinking, and enjoy designing elegant e-commerce experiences with attention to micro-interactions. You will not only help us scale our design patterns but work with leaders at well-known brands to achieve harmony between their shopping experiences and our solutions. Experience with accessibility is paramount since at the scale at which we operate, we strive to offer a delightful experience to all our customers. Our team consists of highly specialized Interaction Designers, Visual Designers, Researchers, and Writers, collaborating with internal and external teams to deliver innovative customer-facing experiences to Prime members. You will also work closely with a cross-functional group of Product Managers, Engineers, Sales, Business Development and organizational leaders to ideate and deliver on the best possible experience for our customers and partners. If this sounds interesting and motivating, we would love to talk to you!

Responsibilities

  • Ideate, build and maintain scalable design patterns that can be applied across a variety of e-commerce implementations
  • Drive consensus on design decisions through application of usability heuristics and data
  • Champion and partner on key research studies that will help us better understand user behaviors, needs and motivations while translating insights into actionable design solutions
  • Create scalable wireframes, prototypes, and high-fidelity designs to communicate concepts through different phases of a product's lifecycle
  • Identify, design and document reusable patterns that help us scale our design philosophy across integrations
  • Incorporate system limitations, scaling factors, and architectural constraints in your designs while making appropriate trade-offs
  • Collaborate effectively with cross-functional teams and external brand partners across engineering, product management, design and research functions
  • Build and communicate empathy for the end user, aligning cross-functional peers on similar goals
  • Mentor and lead other designers to help scale the impact you can make

Requirements

  • 10+ years of UX designer or interaction designer experience
  • Have an online portfolio or samples of work on resume, demonstrating experience creating great end-to-end, user-centered design solutions and patterns, across desktop and mobile devices
  • Knowledge of usability principles and techniques
  • Ability to work on and adapt patterns for different platforms
  • Known for high quality designs, both conceptually and in execution working across interaction, visual and product design.

Nice-to-haves

  • Experience with UX design of complex workflows
  • Experience defining and maintaining design patterns and UX standards
  • Experience designing customer facing retail products
  • Familiarity with developing and managing design systems

Benefits

  • Full range of medical benefits
  • Financial benefits including equity and sign-on payments
  • Comprehensive employee benefits package
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