Cognizant Technology Solutions - Pleasanton, CA

posted 5 months ago

Full-time - Senior
Pleasanton, CA
Professional, Scientific, and Technical Services

About the position

Cognizant is seeking a Senior UX Designer Lead/Manager who is a practitioner of User Centered Design and has a strong understanding of Design Thinking methodologies. This role is pivotal in challenging the status quo and providing thought leadership and best practices to enhance the company's current services and technologies. The ideal candidate will thrive in a fast-paced, collaborative environment, valuing teamwork and leveraging the expertise of colleagues to deliver high-quality outcomes. As part of Cognizant Interactive, the Senior UX Designer will help clients reinvent their products, experiences, and business models to create new value and differentiation in the digital economy. The position emphasizes an experience-centered approach, utilizing human insights to transform ideas into tangible outcomes. This involves building end-to-end experience-led solutions that enhance customer and employee experiences through design, marketing, and commerce capabilities. The responsibilities include conducting Design Thinking workshops with executive leadership to establish a UX roadmap, acting as a UX influencer for clients and senior leadership, and conducting user research using various methodologies. The candidate will gather user requirements from business stakeholders and possess hands-on experience in creating detailed low-fidelity and high-fidelity mockups. Additionally, the role requires expert knowledge of commonly used design tools, documenting interaction designs, conducting usability testing, and providing design walkthroughs to clarify design rationale to development teams. The Senior UX Designer will also audit developed designs, communicate design errors, and mentor fellow designers while reviewing peer design work.

Responsibilities

  • Practitioner of User Centered Design
  • Understand and implement Design thinking
  • Conduct Design Thinking workshops with Executive Leadership to build UX Roadmap
  • Act as UX influencer to Clients and Senior Leadership when needed
  • Conduct user research through research methodologies
  • Gather user requirements with Business stakeholders
  • Hands on knowledge of creating detailed lo-fi and high-fi mockups
  • Expert knowledge of commonly used Design tools available in market
  • Document Interaction design
  • Conduct Usability Testing
  • Provide design walkthrough's, clarify to other development team
  • Collaborate with client design team or project team
  • Audit developed designs and communicate the design errors
  • Handle design projects individually or as a team
  • Mentor and guide fellow designers
  • Review peer design works

Requirements

  • Deep understanding of User centered design process
  • Experience in designing enterprise and customer facing applications from scratch
  • Working knowledge of the complete design process from discovery to implementation
  • Experience in the usage of different methodologies for user research, task analysis, design and user feedback
  • Familiarity with the Design thinking approaches for agile and waterfall
  • Education in HCI and design schools are a plus

Benefits

  • Robust benefits package
  • Training opportunities from industry recognized Academy team
  • Access to hundreds of technical training
  • Opportunities to obtain certifications on the latest technologies
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