Senior UX Designer, North America Stores (NAS) Design

About the position

Amazon North America Stores (NAS) Design organization is seeking our next UX Designer. Our team is dedicated to being the beacon of design excellence within the highly visual, emotive, and impassioned space where shopping and cutting-edge technology meet. We need your experience, optimism, and energy to build simple, fluid, and beautiful experiences that accommodate Amazon's growing and diverse product selection (e.g. household basics, beauty, fashion, home and lifestyle, pets, automotive, electronics, and more), and give customers everything they need to make confident buying decisions while delighting them along the way. We are constantly spotting opportunities to set new standards and challenge the status quo, which is why we need people who are aligned with our leadership principles and ready to make a serious impact on our industry and the world. A UX Designer role on our team offers the opportunity to lead the design of innovative retail and platform shopping experiences across multiple big, exciting and diverse programs worldwide.

Responsibilities

• Create new shopping experiences for Amazon that solve problems in our most challenging and high impact areas.
• Advocate for the customer in a corporate environment; fostering a shared understanding of the customer-centric intersection between design, technology and business.
• Work closely with partners in research, design, engineering and product management to contribute to the architecture of near and long term user experience visions across applicable devices and locales.
• Present to business, design, and executive-level leadership and support your design rationale using quantitative data and site metrics, customer feedback, and usability findings.
• Play a critical role, with your project team, in determining the right goals to go after, problems to solve, and trade offs to make within tactical sprints and future-looking planning (3-5 years out).
• Develop and launch new ideas (0 to 1) along with step-change improvements to mature products by balancing time and business constraints with providing the best possible experience for customers.

Requirements

• Have an online portfolio or samples of work on resume, demonstrating experience creating great end-to-end, user-centered design solutions and patterns, across desktop and mobile devices.
• Knowledge of usability principles and techniques.
• Knowledge of best practices for information architecture and design.
• Experience designing and prototyping with tools such as Sketch, Photoshop, Illustrator, InVision, or similar.
• Experience acquiring user data (e.g., conducting usability studies, performing user research) and creating personas and journey maps.
• Experience defining and maintaining design patterns and UX standards.
• Bachelor's Degree.

Nice-to-haves

• 8+ years of UX or interaction design experience, with 3+ years being in a lead product design, or equivalent, role.
• Familiarity with emerging technologies (e.g. GenAI) and bleeding edge design tooling.

Benefits

• Full range of medical, financial, and/or other benefits.
• Equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package.