Senior UX Designer Walmart Fulfillment Services Content

$108,000 - $216,000/Yr

Walmart - Sunnyvale, CA

Full-time - Mid Level

Sunnyvale, CA

General Merchandise Retailers

About the position

As a Senior Content Designer for Walmart Fulfillment Services (WFS), you will play a crucial role in crafting written content that empowers Marketplace sellers to enhance their sales through effective communication. This hybrid role involves collaboration with cross-functional teams to develop user-friendly content across various formats, ensuring that sellers receive clear and actionable information to manage their businesses effectively.

Responsibilities

• Drive the content strategy of WFS products by owning the output of seller-facing messaging.
• Leverage content expertise to generate ideas and evaluate opportunities for scaling the impact of the WFS Content team.
• Work with cross-functional partners to align on content deliverables and timelines, proposing trade-off decisions as needed.
• Complete the end-to-end content strategy development process for a portfolio of projects.
• Independently develop content requirements, project sizing, and prioritization against other projects.
• Manage personal workload and stakeholder relationships effectively.
• Collaborate with product owners, business operators, and seller content owners at varying degrees of project involvement.
• Ensure that WFS seller-facing content is concise, relevant, actionable, and user-friendly.
• Contribute to the creation and maintenance of UX and editorial content standards and guidelines.
• Create or review content quickly for stakeholders and incorporate feedback.
• Drive a better, more consistent user experience for WFS sellers.

Requirements

• Bachelor's degree in UI/UX design, English, communications, writing, or related area and 3 years' experience in UI/UX content design, communications, content strategy, writing, or related roles.
• 5 years' experience in UI/UX, content design, communications, marketing, ecommerce, or related area.

Nice-to-haves

• Bachelor's degree in English, Communications, or a related field
• 3-5 years of experience as a digital or web writer
• Proficient with Microsoft Office suite
• Working knowledge of Figma, Confluence, Jira, and Asana
• Deep understanding of content strategy and/or UX best practices
• Strong communication, writing, and collaboration skills
• A self-starter who can work effectively alone and as part of a team.

Benefits

• Health benefits including medical, vision, and dental coverage.
• Financial benefits including 401(k), stock purchase, and company-paid life insurance.
• Paid time off benefits including PTO, parental leave, family care leave, bereavement, jury duty, and voting.
• Short-term and long-term disability benefits.
• Company discounts and Military Leave Pay.
• Adoption and surrogacy expense reimbursement.
• Live Better U education benefit program covering tuition, books, and fees.