Senior UX Designer - Walmart Fulfillment Services Content

$108,000 - $216,000/Yr

Walmart - Sunnyvale, CA

Full-time - Mid Level

Sunnyvale, CA

General Merchandise Retailers

About the position

The Senior UX Designer for Walmart Fulfillment Services (WFS) is responsible for driving the content strategy for seller-facing messaging and educational content. This hybrid role involves collaboration with cross-functional teams to create compelling content that enhances the user experience for Marketplace sellers, ultimately empowering them to grow their sales. The designer will transform complex information into user-friendly content, ensuring that it is concise, relevant, and actionable.

Responsibilities

• Drive the content strategy of WFS products by owning the output of seller-facing messaging.
• Leverage content expertise to generate ideas and evaluate opportunities for scaling the WFS Content team.
• Work with cross-functional partners to align on content deliverables and timelines.
• Complete the end-to-end content strategy development process for a portfolio of projects.
• Independently develop content requirements, project sizing, and prioritization against other projects.
• Manage personal workload and stakeholder relationships effectively.
• Collaborate with product owners, business operators, and seller content owners.
• Ensure that WFS seller-facing content is concise, relevant, actionable, and user-friendly.
• Contribute to the creation and maintenance of UX and editorial content standards and guidelines.
• Create or review content quickly for stakeholders and incorporate feedback.
• Drive a better, more consistent user experience for WFS sellers.
• Act as a strong advocate for WFS sellers.

Requirements

• Bachelor's degree in UI/UX design, English, communications, writing, or related area and 3 years' experience in UI/UX content design, communications, content strategy, writing, or related roles.
• 5 years' experience in UI/UX, content design, communications, marketing, ecommerce, or related area.

Nice-to-haves

• Bachelor's degree in English, Communications, or a related field
• 3-5 years of experience as a digital or web writer
• Adept at working in a fast-paced environment
• Proficient with Microsoft Office suite
• Working knowledge of Figma, Confluence, Jira, and Asana
• Deep understanding of content strategy and/or UX best practices
• Strong communication, writing, and collaboration skills
• A self-starter who can work effectively alone and as part of a team

Benefits

• Competitive pay
• Performance-based bonus awards
• Medical, vision, and dental coverage
• 401(k) plan
• Stock purchase plan
• Company-paid life insurance
• Paid time off (PTO) including sick leave, parental leave, family care leave, bereavement, jury duty, and voting
• Short-term and long-term disability
• Company discounts
• Military Leave Pay
• Adoption and surrogacy expense reimbursement
• Live Better U education benefit program covering tuition, books, and fees