Marriott International - Trenton, NJ
posted 5 months ago
As a Senior UX Designer at Marriott International, you will play a pivotal role in shaping the digital experiences of one of the most recognized hospitality brands in the world. This position is not just about creating visually appealing designs; it is about crafting commerce-focused web products that enhance user engagement and drive revenue conversion. You will be part of a high-energy User Experience & Design team, where your contributions will directly impact the customer journey, from initial interaction to final purchase. Your work will involve a blend of tactical and strategic design efforts, ensuring that every digital touchpoint is optimized for both functionality and emotional connection. In this role, you will collaborate closely with the Director of User Experience, product management, and technology teams to address the needs of various customer segments, including business travelers, leisure guests, and members of the Marriott Bonvoy loyalty program. Your ability to produce high-quality design work as an individual contributor, while also guiding and mentoring internal and external designers, will be crucial. A strong portfolio showcasing your experience in UX and interaction design, particularly in commerce solutions, is essential. You will need to highlight your expertise in conversion optimization, simplicity, and ease-of-use in your past projects. The ideal candidate will have a solid grounding in usability and transactional design best practices, with proven experience in delivering user journeys, prototypes, and concepts across multiple platforms, including desktop, mobile web, and apps. Your role will also involve producing various design artifacts such as sketches, wireframes, personas, journey maps, and prototypes to effectively communicate your design vision. You will be expected to champion conversion techniques while maintaining an elevated user experience, promoting UX best practices, and demonstrating strong presentation and negotiation skills. Thriving in a fast-paced environment and managing multiple projects simultaneously will be key to your success in this position.