Senior UX Designer

$36,000 - $63,000/Yr

Marriott International - Tallahassee, FL

posted 5 months ago

Full-time - Mid Level
Tallahassee, FL
Accommodation

About the position

As a Senior UX Designer at Marriott International, you will play a pivotal role in shaping the digital experiences of one of the most recognized hospitality brands in the world. This position is designed for a creative and strategic thinker who is passionate about user experience and has a strong background in digital product design. You will be part of a high-energy User Experience & Design team, responsible for creating best-in-class digital products that not only drive revenue conversion but also foster emotional engagement with our customers. Your work will directly impact the way users interact with our commerce-focused web products, from initial design concepts to final implementation. In this role, you will collaborate closely with the Director of User Experience, product management, and technology teams to ensure that our digital offerings meet the diverse needs of our business, leisure, and loyalty program customers. You will be expected to produce high-quality design work as an individual contributor while also providing guidance and direction to both internal and external design teams. A strong portfolio showcasing your experience in UX and interaction design, particularly in commerce solutions, is essential for this position. You will need to demonstrate your ability to optimize conversion rates while maintaining an elevated user experience, utilizing your knowledge of usability and transactional design best practices. Your responsibilities will include producing sketches, wireframes, personas, journey maps, and prototypes to communicate your design ideas effectively. You will also be involved in user acceptance testing to ensure that our digital products provide a quality experience. Staying current with industry trends and applying new knowledge to your work will be crucial in identifying strategic opportunities for competitive advantage. This role requires a proactive approach to managing multiple projects simultaneously, with a focus on meeting deadlines and delivering high-quality work.

Responsibilities

  • Design commerce-focused web products with a focus on data-driven, best-in-class product design.
  • Collaborate with the Director of User Experience, product management, and technology teams to meet customer needs.
  • Produce sketches, wireframes, personas, journey maps, flows, designs, motion specs, prototypes, and presentations as needed.
  • Provide subject matter expertise on key functional systems and hotel brands to ensure seamless integration in digital products.
  • Reference Design System Manager for appropriate patterns, components, and styles in user experience design work.
  • Participate in user acceptance testing to ensure quality experiences on live digital products.
  • Keep skills up-to-date on industry trends and apply new knowledge to identify strategic opportunities.
  • Manage multiple assignments simultaneously and provide regular status updates to the manager.

Requirements

  • 5+ years of relevant experience in digital product design.
  • Bachelor's degree in a relevant discipline or equivalent experience/education.
  • Experience in multiple user experience disciplines: interaction design and visual design.
  • Strong grounding in usability and transactional design best practices.
  • Experience with large-scale global digital apps or websites within the commerce space.
  • Proven experience with commerce platforms from homepage through checkout processes.
  • Well versed in industry best practices for increasing search rate and step conversion.
  • Strong grounding in search forms, search results, and general usability best practices.

Nice-to-haves

  • Expertise in large-scale global digital entities within the hospitality or travel industry.
  • Superior communication and interpersonal skills including discovery facilitation and storytelling.
  • Experience with Agile / SAFE development methodologies.

Benefits

  • Health insurance coverage
  • 401k retirement savings plan
  • Paid holidays
  • Flexible scheduling options
  • Professional development opportunities
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