PepsiCo - Plano, TX
posted 5 months ago
At PepsiCo, we are committed to innovation and excellence, and our Digital Products and Services team plays a crucial role in shaping the future of our global digital landscape. This position is an exciting opportunity to join a growing team based in Purchase, NY, Plano, TX, or Chicago, IL, where you will contribute to the development of digital solutions that enhance our operations in revenue management, supply chain, manufacturing, and logistics. As a member of a collaborative interdisciplinary team, you will leverage your expertise in Service Design and UX Design to transform complex inputs into actionable strategies and designs that drive business improvement and outcomes. In this role, you will be involved in the entire design process of our digital products and services, from initial research and ideation to conceptualization, design, testing, and validation. You will conduct both primary and secondary research, synthesizing findings to build insights that inform our design strategies. Your ability to apply Human-Centered Design and Service Design Thinking approaches will be essential in guiding the discovery and production of both low-fidelity and high-fidelity deliverables. You will also be responsible for planning and co-facilitating workshops, managing approaches that identify and solve complex problems, and creating project deliverables such as UI prototypes, project plans, and insights reports. As an internal ambassador for our team's culture around Product & Service Design, you will communicate effectively with business stakeholders throughout the Service Design process, ensuring knowledge transfer and training as needed. Your influence on product teams through data-based recommendations will be key to our success in delivering innovative digital solutions that meet the needs of our users and drive PepsiCo's strategic goals.