Senior UX Program Manager, Consumer Shopping, Commerce

$142,000 - $211,000/Yr

Google - New York, NY

Full-time - Mid Level

New York, NY

Web Search Portals, Libraries, Archives, and Other Information Services

About the position

As a UX Program Manager at Google, you will leverage your project management expertise and passion for user experience to enhance the design of products used by billions. This role involves planning projects, defining milestones, assessing risks, and ensuring timely project delivery while harmonizing the efforts of various UX disciplines and collaborating with engineering and product management teams. You will play a crucial role in driving UX team objectives and creating innovative experiences for users and businesses alike.

Responsibilities

• Manage and facilitate the team's product lifecycle process, tools, and documentation, driving required changes for team optimization while balancing velocity and quality thresholds.
• Lead and collaborate with UX leads in project decision-making, including requirements gathering, scheduling, resource allocation, coordination of teams, and approval processes.
• Provide clear, timely, and accurate communication to cross-functional team leads and senior management regarding project status, issues, and priorities.
• Build and maintain productive and healthy relationships with critical stakeholders in Search, Ads, and Merchant teams, ensuring strategic and operational alignment.
• Capture and organize the team plans, progress, artifacts, and allocation.

Requirements

• Bachelor's degree or equivalent practical experience.
• 6 years of experience in program management.
• Experience with User Research or research-focused tools and methodologies.

Nice-to-haves

• Experience with the product development lifecycle.
• Experience analyzing data and leveraging insights to drive strategy.
• Experience managing risks (e.g., operational, product, team health).
• Knowledge of technology trends and issues.
• Ability to work across organizational boundaries to define, manage, and prioritize work.
• Excellent communication, presentation, and analytical skills, including the ability to communicate complex interaction concepts clearly and persuasively across different audiences and varying levels of the organization.

Benefits

• Health insurance
• 401k
• Paid holidays
• Flexible scheduling
• Professional development
• Wellness programs