Senior UX Researcher
Dassault Systèmes - Boston, MA
posted 5 months ago
About the position
Medidata is seeking a Senior User Experience Researcher to enhance our user research practice. This role is pivotal in understanding user needs, enabling design and team members, and promoting research throughout the organization. The insights gained from research studies will directly influence the design of our products and services, ensuring they deliver maximum value to users and customers. As a leader in the digital transformation of life sciences, Medidata is committed to developing technologies that expedite the delivery of medicines to patients. The Product Organization is composed of a dedicated team of product management experts who tackle complex technical challenges to push the boundaries of possibility for our clients and, most importantly, for patients. This position will involve collaborating with cross-functional teams, including design, product, data science, marketing, and engineering, to identify, plan, and execute impactful research projects across Medidata's products and the entire user journey. The Senior UX Researcher will represent current and potential user experiences by conveying insights in clear and actionable ways. The role requires continuous identification of opportunities to better serve users, inspire product strategy, and encourage design iteration. The researcher will experiment with innovative methods to illuminate client experiences, informing business decisions. Participation in design team activities, mentoring team members, and championing the team's work across Medidata are also key responsibilities. Additionally, the researcher will define the research process and methodologies for user groups and create a playbook for internal teams to understand best practices in research methodologies.
Responsibilities
- Partner with cross-functional teammates from design, product, data science, marketing, and engineering to identify, plan, and execute impactful research projects across Medidata's products, and the entire user or customer journey.
- Represent our current and potential user and customer experiences by conveying insights in crisp, clear, and actionable ways.
- Help our team continuously identify and learn about current and potential opportunities to better serve our users, inspire product strategy, and encourage design iteration.
- Experiment with innovative ways to shed new light on client experiences to help inform business decisions.
- Participate in all design team activities, mentor team members, and champion the team's work across Medidata.
- Define the research process & methodologies for user groups across Medidata and create a playbook for internal teams to understand research best-practice methodologies for facilitating these sessions.
Requirements
- Degree in Anthropology, Behavioral Economics, Design, Human-Computer Interaction, Information Science, Psychology, Sociology, or similar.
- Minimum 4 years of industry experience in UX research roles.
- Deep knowledge and practical experience with qualitative and quantitative user research methods.
- Ability to quickly tailor and design effective, appropriate research approaches within constraints.
- Effective and compelling communication skills.
- Collaborative mindset with experience working across disciplines and with multiple stakeholders.
- Passion for helping people and an interest in the role of clinical researcher.
Benefits
- Medical insurance
- Dental insurance
- Life insurance
- Disability insurance
- 401(k) matching
- Unlimited paid time off
- 10 paid holidays per year
- Annual bonuses for many positions
