Senior UX/UI Designer

About the position

Priority Dispatch is seeking an experienced UX/UI Designer who is ready to take their career to the next level and to work on meaningful projects that will have a real life impact for good in the community! In this role, you'll be eligible for our full offering of benefits with health, dental, vision, pet, and legal insurance, PTO, holidays, paid parental leave, 401k and company matching, a hybrid work schedule and more! Come see why our company has been voted as a top workplace in Utah for the past 5 years running! The Senior UX/UI Designer will play a key role in shaping the user experience for our emergency dispatch software, collaborating closely with product managers, developers, and stakeholders to deliver exceptional user-centered designs. This role operates on a hybrid work model based in Salt Lake City, Utah.

Responsibilities

• Lead and mentor junior designers, providing guidance, support, and fostering a collaborative and innovative design culture.
• Develop and champion the overall design vision and strategy for our emergency dispatch software, aligning with business goals and user needs.
• Conduct comprehensive user research, including user interviews, usability testing, and data analysis, to inform design decisions and ensure that our designs meet the needs of our target users.
• Design user-centered interfaces for our emergency dispatch software, encompassing dashboards, workflows, mobile applications, and other key components.
• Ensure designs are intuitive, efficient, and adaptable to various screen sizes and devices.
• Define and document user flows, interaction models, and information architecture to create seamless and intuitive user experiences.
• Develop high-fidelity UI designs that are consistent with Priority Dispatch’s brand guidelines, ensuring visual appeal and accessibility.
• Create wireframes, prototypes, and interactive mockups to communicate design concepts, gather feedback, and iterate on designs based on user testing and stakeholder input.
• Work closely with product managers, engineers, and other stakeholders to ensure design feasibility, alignment with technical requirements, and seamless integration into the software.
• Ensure all designs meet accessibility standards (WCAG, Section 508) and best practices, prioritizing inclusivity and usability for all users.
• Remain up-to-date on the latest UX/UI design trends, technologies, and best practices, incorporating innovative solutions into our products.

Requirements

• Bachelor’s degree in UX/UI Design, Human-Computer Interaction, Graphic Design, or a related field; a Master's degree is a plus.
• 7+ years of experience in UX/UI design, with a proven track record of leading design initiatives and mentoring teams.
• Experience in SaaS, B2B, or public safety environments is highly desirable.
• Extensive portfolio demonstrating a strong understanding of UX principles, interaction design, information architecture, and visual design.
• Proficiency in design and prototyping tools such as Figma, Sketch, Adobe XD, or similar.
• Demonstrated experience conducting user research, creating user personas, and employing user-centered design methodologies.
• Strong understanding of accessibility standards and best practices (WCAG, Section 508).
• Exceptional communication, collaboration, and leadership skills.
• Ability to work effectively in a fast-paced, collaborative environment.
• Familiarity with front-end development technologies (HTML, CSS, JavaScript) is a plus.

Benefits

• Health insurance
• Dental insurance
• Vision insurance
• Pet insurance
• Legal insurance
• Paid time off (PTO)
• Paid holidays
• Paid parental leave
• 401k and company matching
• Hybrid work schedule