Google - San Francisco, CA

posted about 1 month ago

Full-time - Mid Level
San Francisco, CA
Web Search Portals, Libraries, Archives, and Other Information Services

About the position

As a User Experience Writer at Google, you will advocate for design by creating meaningful text that enhances product experiences. Your role involves shaping content strategies, driving cohesive narratives across platforms, and collaborating with various teams to ensure a unified voice. You will leverage your writing skills to simplify user interactions and provide content recommendations that improve overall user experience.

Responsibilities

  • Create UI text that facilitates user navigation, onboarding, promotions, error messages, and instructional materials.
  • Drive the vision for product language and content across a product domain, ensuring cohesive narratives.
  • Document strategies with guidelines and establish best practices and principles.
  • Manage projects from needs assessment to implementation, identifying opportunities and managing stakeholders.
  • Collaborate with designers, researchers, legal, marketing, product managers, and developers to influence and adapt to feedback.
  • Provide leadership and mentorship to junior UX writers and educate cross-functional partners on UX writing and content strategy.

Requirements

  • Bachelor's degree in English, Journalism, Communication, Literature, Business, Marketing, or a related field, or equivalent practical experience.
  • 6 years of experience in writing, editorial, marketing, UX writing, content design, or related fields, including leading content strategy projects.
  • Experience in UX-focused product writing and shaping content for multi-disciplinary projects.

Nice-to-haves

  • 5 years of experience interacting with executive leadership.
  • 5 years of writing, editorial, marketing, or UX writing experience in an agency setting.
  • 3 years of experience working in a complex, cross-functional technology organization.
  • Experience developing information architecture for complex documentation sets or product suites, including localization and accessibility best practices.
  • Knowledge of online technology and related products, including web and mobile UI and tools.
  • Familiarity with user experience research principles and practices.

Benefits

  • Health insurance
  • 401k
  • Paid holidays
  • Flexible scheduling
  • Professional development
  • Employee discount programs
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