Google - Seattle, WA

posted about 2 months ago

Full-time - Mid Level
Seattle, WA
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About the position

As a User Experience Writer at Google, you will play a pivotal role in advocating for design by shaping product experiences through the creation of meaningful text that assists users in completing their tasks. Your primary responsibility will be to set the vision for content and drive cohesive product narratives across various platforms and touchpoints. You will be expected to demonstrate your writing prowess through a portfolio that showcases your ability to simplify and enhance the overall user experience. In this role, you will collaborate with a diverse group of professionals, including UX researchers, product managers, engineers, and marketing teams, to establish a unified voice and cohesive language across products. Your work will be informed by empathy, logic, and data, allowing you to make content choices that resonate with users. You will provide content recommendations that not only include the right words but also complementary data and images, ensuring that the product experiences you design are intuitive and delightful. As a content strategist, you will define the product vision and narratives across multiple platforms, driving guidelines and best practices while managing complex, cross-functional projects. You will work closely with leadership to set goals and implement roadmaps, providing direction and mentorship to junior writers and supporting your peers. User experience will be at the forefront of your efforts, as you strive to create innovative and beautiful products that meet the needs of users. You will be part of a collaborative team that tackles complex challenges and crafts experiences that highlight the unique capabilities and personalities of Google's products. Your work will impact billions of users, embodying Google's core philosophy: "Focus on the user and all else will follow."

Responsibilities

  • Use writing and content design skills to create UI text that facilitates user navigation, onboarding, promos, error messages, instructional materials, and other components of the end-to-end user experience.
  • Drive vision for product language and content across a product or subject-matter domain, ensuring cohesive product narratives.
  • Document strategies with guidelines, and establish best practices and strategy principles.
  • Manage projects from needs assessment to implementation; identify opportunities, establish priorities, secure resources, and manage stakeholders.
  • Collaborate with designers, researchers, legal, marketing, product managers, and engineers; influence and adapt to stakeholders and their feedback.
  • Provide leadership, direction, and mentorship to junior UX writers and educate cross-functional partners on the role of UX writing and content strategy throughout the product development process.

Requirements

  • Bachelor's degree in English, Journalism, Communication, Literature, Business, Marketing, a related field, or equivalent practical experience.
  • 6 years of experience in writing, editorial, marketing, UX writing, content design, or related, as well as leading content strategy projects.
  • Experience on UX-focused product writing and shaping content for multi-disciplinary projects.
  • Include a portfolio, website, or any other relevant link to your work in your resume.

Nice-to-haves

  • 5 years of experience interacting with executive leadership.
  • 5 years of writing, editorial, marketing, or UX writing experience in an agency setting.
  • 3 years of experience working in a complex, cross-functional technology organization.
  • Experience developing information architecture for complex documentation sets or product suites, including localization and accessibility best practices.
  • Knowledge of online technology and related products, including web and mobile UI and tools.
  • Familiarity with user experience research principles and practices and how to use data to provide informed user insights.

Benefits

  • Competitive salary range of $134,000-$198,000 based on role, level, and location.
  • Bonus and equity opportunities.
  • Comprehensive benefits package including health insurance, retirement plans, and more.
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