Google - Mountain View, CA

posted 24 days ago

Full-time - Mid Level
Mountain View, CA
Web Search Portals, Libraries, Archives, and Other Information Services

About the position

As a User Experience Writer at Google, you will advocate for design by creating meaningful text that enhances product experiences. Your role involves shaping content strategies, collaborating with various teams, and ensuring cohesive narratives across platforms. You will leverage your writing skills to simplify user interactions and provide content recommendations that improve overall user experience. Additionally, you will mentor junior writers and manage complex projects, all while focusing on user needs and behaviors to inform product strategy.

Responsibilities

  • Use writing and content design skills to create UI text that facilitates user navigation, onboarding, promos, error messages, instructional materials, and other components of the end-to-end user experience.
  • Drive vision for product language and content across a product or subject-matter domain, and ensure cohesive product narratives; Document your strategies with guidelines, and establish best practices and strategy principles.
  • Manage projects from needs assessment to implementation; identify opportunities, establish priorities, secure resources, and manage stakeholders.
  • Collaborate with designers, researchers, legal, marketing, product managers, and engineers; Influence and adapt to stakeholders and their feedback.
  • Provide leadership, direction, and mentorship to junior UX writers and educate cross-functional partners on the role of UX writing and content strategy throughout the product development process.

Requirements

  • Bachelor's degree in English, Journalism, Communication, Literature, Business, Marketing, or a related field, or equivalent practical experience.
  • 6 years of experience in writing, editorial, marketing, UX writing, content design, or related, as well as leading content strategy projects.
  • Experience on UX-focused product writing and shaping content for multi-disciplinary projects.
  • Include a portfolio, website, or any other relevant link to your work in your resume.

Nice-to-haves

  • 5 years of experience interacting with executive leadership.
  • 5 years of writing, editorial, marketing, or UX writing experience in an agency setting.
  • 3 years of experience working in a complex, cross-functional technology organization.
  • Experience developing information architecture for complex documentation sets or product suites, including localization and accessibility best practices.
  • Knowledge of online technology and related products, including web and mobile UI and tools.
  • Familiarity with user experience research principles and practices and how to use data to provide informed user insights.

Benefits

  • Health insurance
  • 401k
  • Paid holidays
  • Flexible scheduling
  • Professional development
  • Employee stock purchase plan
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