Google - Mountain View, CA

posted about 2 months ago

Full-time - Senior
Mountain View, CA
10,001+ employees
Web Search Portals, Libraries, Archives, and Other Information Services

About the position

As a Senior UX Writer and Content Designer for Google Assistant, you will play a crucial role in shaping product experiences by creating meaningful text that aids users in completing tasks. You will collaborate with various teams to establish cohesive language and a unified voice across products, driving content strategy and guidelines while mentoring junior writers.

Responsibilities

  • Use writing and content design skills to create UI text that facilitates user navigation, onboarding, promos, error messages, instructional materials, and other components of the end-to-end user experience.
  • Drive vision for product language and content across a product or subject-matter domain, ensuring cohesive product narratives.
  • Document strategies with guidelines, and establish best practices and strategy principles.
  • Manage projects from needs assessment to implementation; identify opportunities, establish priorities, secure resources, and manage stakeholders.
  • Collaborate with designers, researchers, legal, marketing, product managers, and engineers; influence and adapt to stakeholders and their feedback.
  • Provide leadership, direction, and mentorship to junior UX writers and educate cross-functional partners on the role of UX writing and content strategy throughout the product development process.

Requirements

  • Bachelor's degree in English, Journalism, Communication, Literature, Business, Marketing, or a related field, or equivalent practical experience.
  • 6 years of experience in writing, editorial, marketing, UX writing, content design, or related, as well as leading content strategy projects.
  • Experience on UX-focused product writing and shaping content for multi-disciplinary projects.

Nice-to-haves

  • 5 years of experience interacting with executive leadership.
  • 5 years of writing, editorial, marketing, or UX writing experience in an agency setting.
  • 3 years of experience working in a complex, cross-functional technology organization.
  • Experience developing information architecture for complex documentation sets or product suites, including localization and accessibility best practices.
  • Knowledge of online technology and related products, including web and mobile UI and tools.
  • Familiarity with user experience research principles and practices and how to use data to provide informed user insights.

Benefits

  • Health insurance
  • Dental insurance
  • Vision insurance
  • 401(k) plan
  • Paid holidays
  • Paid time off
  • Employee stock purchase plan
  • Tuition reimbursement
  • Professional development opportunities
  • Flexible scheduling
  • Wellness programs
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