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Allegis Group - Hanover, MD
posted 2 months ago
Full-time - Mid Level
Hanover, MD
Administrative and Support Services
About the position
The Senior Vendor Management Analyst is responsible for overseeing the vendor and partner management process, analyzing vendor performance, and reporting to facilitate effective decision-making and drive business value for Allegis Group, Inc. This role requires a strong understanding of development processes, analytical skills, and the ability to resolve conflicts and issues effectively.
Responsibilities
- Define, influence, and measure delivery of committed services from assigned vendors.
- Monitor vendor performance against contract terms to ensure adherence to SLAs and KPIs.
- Triage SLA compliance issues and track credits due.
- Act as the central point of contact for vendors, fostering successful relationships at all organizational levels.
- Stay updated on vendor management trends to drive optimization and process improvements.
- Facilitate strategic business reviews and ensure vendor and business stakeholder needs are met.
- Create and publish vendor performance dashboards for leadership.
- Manage surveys, analyze data, identify trends, and develop presentations.
- Drive best practices, standardization, and process improvements in vendor management.
- Collaborate with Enterprise Architecture, business leads, and Procurement to ensure compliance with vendor management policies.
- Support Finance with invoice validation, billing dispute resolution, and cost analysis.
- Administer the MS team site, managing various artifacts and documentation.
- Support the vendor interaction framework to control vendor engagement frequency and participant mix.
- Develop and formalize relationships with strategic and emerging vendors.
Requirements
- Bachelor's degree in Business or related field, or 4 years of experience in an Information Technology environment.
- Working knowledge of information technology principles and concepts.
- Strong analytical and problem-solving skills.
- Ability to multitask with strong attention to detail.
