Visa - Foster City, CA

posted 5 months ago

Full-time - Senior
Hybrid - Foster City, CA
Credit Intermediation and Related Activities

About the position

Visa's Data and AI Platform serves as a critical engine for all essential applications at Visa, processing over a billion transactions in real-time daily and managing the clearing and settlement of trillions of dollars annually. A significant component of this platform is its AI system, which has effectively generated predictions, derived deep insights, and solved complex business and technology challenges across various sectors at Visa. Since 1993, Visa has been at the forefront of utilizing tree-based and neural network-based predictive modeling techniques for real-time, risk-based fraud analytics through Advanced Authorization. Currently, Visa operates over 300 models, including more than 60 real-time models that address intricate payment issues and deliver substantial value to clients within milliseconds. As we enter an era marked by rapid advancements in AI-powered technologies, particularly with the rise of Generative AI applications and Large Language Models (LLMs), Visa is positioned to lead the industry. The Senior Vice President of Artificial Intelligence and Machine Learning (AIML) will be a pivotal thought leader in the application of AI and the integration of LLMs and GAI into industry solutions. This role will provide leadership across the technology division and the company, driving the next generation of our AI strategic vision. We seek a unique leader with proven hands-on technical expertise and a deep understanding of AI techniques, including deep learning, neural networks, LLMs, and GAI. The candidate will oversee a cross-functional global team of data engineers, scientists, and solution architects, defining technology strategy, project architecture, and providing guidance to all stakeholders. Strong leadership skills are essential, as the individual must engage and challenge senior audiences, prioritize actions, deliver key AI innovations, and navigate a complex global environment.

Responsibilities

  • Work closely with the Technology leadership team to set the AIML roadmap and define critical initiatives.
  • Lead the company in all aspects of model development and the use of next-generation artificial intelligence to address internal and external client pain points.
  • Evaluate, develop, and deploy immersive technology solutions in the AI & ML space.
  • Understand the impact of Generative AI and ChatGPT on Visa's business and drive solutions across various domain areas.
  • Select features, build, and optimize classifiers using machine learning techniques.
  • Extend the company's data with third-party sources of information when necessary.
  • Enhance data collection procedures to include relevant information for building analytic systems.

Requirements

  • 15 or more years of work experience with a Bachelor's Degree or at least 12 years of work experience with an Advanced degree (e.g. Masters/MBA/JD/MD) or a minimum of 10 years of work experience with a PhD.
  • Comprehensive understanding and demonstrated expertise in AI, ML, deep learning, neural networks, and related technologies.
  • Proven hands-on experience with Large Language Models (LLMs), Chatbot technologies, and Generative Artificial Intelligence (GAI).
  • Proficiency in AI & ML tools, platforms, and libraries such as TensorFlow, PyTorch, Keras, etc.
  • Solid understanding of programming languages such as Python, R, Java, etc., frequently used in the field of AI and ML.
  • Experience in working with Big Data technologies such as Hadoop, Spark, etc., to support AI and ML initiatives.
  • Knowledge of designing and implementing AI models and algorithms fit for real-world, scalable applications.
  • Experience in setting up and utilizing both on-premise big data architectures and cloud-based AI solutions on platforms like AWS, Azure, or GCP.
  • Expert on responsible and ethical use of data, data governance, and privacy regulations including GDPR and CCPA.

Nice-to-haves

  • 18 or more years of experience with an Advanced Degree (e.g. Masters, MBA, JD, MD, PhD).
  • Masters' or PhD in Artificial Intelligence, Computer Science, Data Science, Machine Learning, or a related field from an accredited institution.
  • Minimum of 15+ years' direct experience in AI and ML, focusing on guiding business strategy through technological innovation.
  • A strong research background in AI and ML, evidenced by publications in top-tier conferences or journals.
  • Professional certifications in AI, ML, Data Science, or related fields would be a plus.
  • Demonstrable experience in employing LLMs and GAI in a business context.
  • Strong technical acumen with an understanding of programming languages such as Python, R, or Java.
  • Familiarity with AI & ML platforms, tools, and libraries, and comfort with adopting new technologies as they emerge.
  • Proficiency in cloud-based AI solutions and big data technologies is highly desired.
  • Exceptional communication skills with a knack for translating complex technical jargon into understandable language for non-technical stakeholders.

Benefits

  • Medical
  • Dental
  • Vision
  • 401(k)
  • FSA/HSA
  • Life Insurance
  • Paid Time Off
  • Wellness Program
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