Senior Vice President, Health Services

About the position

Ketchum is looking for a Senior Vice President to join our Health Services team. This role is ideal for someone passionate about reputation management and thought leadership, with experience in the payer/provider space. The Senior Vice President will act as a senior client counselor and team manager for high-profile healthcare clients, overseeing account planning, project management, and execution while supervising the account team. The position involves setting and achieving client goals through active participation in decision-making and problem-solving processes, serving as the strategic liaison among clients, the account team, and agency management.

Responsibilities

• Serve as senior contact for clients, demonstrating in-depth knowledge of clients' business.
• Grow strong relationships with senior clients and become a trusted advisor by solving problems, offering meaningful counsel and delivering valued results.
• Develop strategy for implementing successful client programs, and lead implementation of that strategy.
• Motivate team members by promptly reviewing work and providing constructive feedback; encourage teams to take advantage of training and development opportunities.
• Demonstrate strategic understanding of emerging channels like social media, video, and content partnerships in relation to media mix.
• Stay current with new developments in digital industry, technical advancements and innovative executions relevant to clients' business to develop inspiring and actionable strategies.
• Deliver strategic, engaging, and persuasive presentations to effectively articulate ideas to clients, colleagues, and others.
• Use metrics and analytics to build business, provide insight and counsel to clients.
• Build, lead, and develop engaged and dynamic teams.
• Take a leadership role in new business proposal development and presentations; work with account teams to build incremental business.
• Lead projects from concept/planning through to evaluation. Encourage effective delegation of project deliverables. Ensure projects are completed on time and on budget.
• Manage account financials.
• Begin to build a leadership role in outside organizations to increase Ketchum's visibility in the marketplace and create new business opportunities.

Requirements

• At least 13+ years of agency and/or health/government communications experience.
• Must have external or internal agency experience.

Benefits

• Hybrid Workplace: Three days a week in the office
• Robust benefits program, effective within 30 days of hire
• Paid maternity/paternity leave
• Family Forming Benefits
• Employee Recognition Program
• Generous paid time off includes vacation, wellness, and extended holiday schedule
• Various development opportunities to enhance personal and professional life
• Tuition reimbursement
• Monthly Cell Phone & Wi-Fi reimbursement