Senior Vice President of Operations

$175,000 - $240,000/Yr

Compass Group - Boston, MA

Full-time - Executive

Boston, MA

251-500 employees

Merchant Wholesalers, Nondurable Goods

About the position

The Senior Vice President of Operations at Flik Independent School Dining is a strategic leadership role responsible for overseeing a large team dedicated to delivering exceptional foodservice experiences in school communities. This position requires a visionary leader who can foster a culture of excellence, drive community satisfaction, and achieve business growth while managing financial results and ensuring compliance with policies and quality standards.

Responsibilities

• Lead, manage, and inspire a diverse team of district managers and regional directors of operations.
• Cultivate strong relationships with clients to ensure community satisfaction and achieve budgets.
• Communicate regularly with peers to share processes and strengthen community ties.
• Set the tone for the organizational culture by ensuring transparency and accountability.
• Collaborate with partners on regional and division initiatives to enhance service delivery.
• Champion talent development through performance evaluations and succession planning.
• Make key regional decisions with input from the team, weighing risks and rewards.
• Act as a brand ambassador for the team to senior clients and serve as an escalation point for critical issues.
• Own regional financial results and P&L, ensuring accurate reporting and budgeting.
• Ensure compliance with Quality Assurance and USDA program requirements.
• Recognize and anticipate marketplace trends to drive retention and growth.

Requirements

• Bachelor's or master's degree from an accredited college or university.
• Ten (10+) years of progressive experience in multi-unit foodservice or hospitality management.
• Proven experience managing a volume of $200 million or greater.
• Strong background in senior leadership roles with expertise in contract and budget management.
• Consistent record of business growth and delivering innovation.
• Exceptional client relationship management and communication skills.
• Demonstrated initiative, ownership, and organizational skills.

Nice-to-haves

• Prior independent school dining and boarding experience.
• Proficiency in Microsoft Office.

Benefits

• Medical
• Dental
• Vision
• Life Insurance/AD
• Disability Insurance
• Retirement Plan
• Paid Time Off
• Holiday Time Off
• Associate Shopping Program
• Health and Wellness Programs
• Discount Marketplace
• Identity Theft Protection
• Pet Insurance
• Commuter Benefits
• Employee Assistance Program
• Flexible Spending Accounts (FSAs)