Senior Vice President of Operations

$280,000 - $350,000/Yr

Unclassified - Torrance, CA

Full-time - Senior

Remote - Torrance, CA

About the position

The Senior Vice President of Operations at Keenan is a pivotal leadership role responsible for overseeing the company's operations, including Finance, IT, HR, Legal, and Facilities. This position requires a dynamic leader who can drive operational excellence and streamline processes while leading a talented team. The SVP will collaborate with various departments to ensure effective internal controls, financial forecasting, and relationship management, ultimately shaping the future of the organization.

Responsibilities

• Oversee Keenan Operations, including Finance, IT, HR, Legal, and Facilities.
• Ensure seamless coordination with Keenan Region and AP Corporate to achieve operational excellence.
• Prepare requested information and analyses for Leadership and Upper Management as needed.
• Demonstrate a detailed understanding of the Keenan Company Structure.
• Review and analyze the monthly reporting package.
• Collaborate with Finance to forecast, monitor, and revise financial numbers, and communicate updates to various management levels on a monthly basis.
• Establish and maintain strong relationships with platform leadership teams by department or functional area.
• Ensure effective internal controls through timely and accurate reporting of monthly consolidated financial results.
• Monitor and review all Captive transactions.
• Develop a detailed understanding of the Production Process and the specific rules for each business type.
• Act as the Company's Chief Pricing Officer.
• Serve as a member of the Keenan Compensation Committee, approving all salary adjustments.
• Collaborate with Keenan HR and Marketing to drive and maintain Keenan culture.
• Oversee all facilities needs.
• Approve all IT expenditures and processes.
• Ensure all legal needs for Keenan are met in coordination with local, regional, and corporate legal teams.
• Ensure all HR needs for Keenan are met in coordination with local, regional, and corporate HR teams.
• Perform other duties as assigned.

Requirements

• Minimum 10 years of Insurance Brokerage experience required.
• Proven experience in operations management, preferably in a similar industry.
• Strong leadership and strategic planning skills.
• Excellent financial acumen and experience with budgeting and financial reporting.
• Proficiency in IT systems and infrastructure management.
• In-depth knowledge of HR practices and legal compliance.
• Strong organizational and problem-solving skills.
• Excellent communication and interpersonal skills.
• Working knowledge of Microsoft Word and Excel is essential.
• Experience with a G/L or Accounting package is required.
• Workday experience is a plus.

Benefits

• Competitive base salary.
• Generous 30+ Days Comprehensive Paid Time Off Package inclusive of Paid Time Off, 10 Company Holidays, 2 Floating Holidays, 5 Sick Days, and 2 Volunteer Days.
• Health benefit options with 5 affordable medical plan options, company paid HSA contribution, 2 dental plan options, and 2 vision plan options.
• Company match 401(k) plan - 50% up to 6%!
• Up to 75% off at over 11,000 gyms and fitness centers.
• 24/7 access to licensed therapists for mental health support.
• Pet benefits & discounts.
• Access to Employee-led Resource Groups (ERGs).
• Remote work environment flexibility.