Bn'Y - Pittsburgh, PA
posted 9 days ago
Full-time - Senior
Pittsburgh, PA
10,001+ employees
Real Estate
About the position
The Senior Vice President, Technical Product Specialist and App Delivery Manager at BNY is a pivotal role within the Engineering team for Enterprise Client Relationship Management. This position involves serving as a liaison between Client Service Directors and CRM Engineering, leading a small team of engineers and data scientists, and enhancing client experiences through improved data management and insights. The role requires strong technical skills, leadership capabilities, and a deep understanding of the financial services industry.
Responsibilities
- Serve as liaison between Client Service Directors and CRM Engineering for Client Service-related projects and initiatives.
- Head a small team of about 4-5 engineers and data scientists focused on building data pipelines and delivering insights to Client Service Directors.
- Ensure fitment of initiatives within the broader ambit/scope/priorities of the CRM portfolio.
- Improve the experience of the bank's clients by offering tools to internal teams for better relationship management and data quality.
Requirements
- Bachelor's or master's degree in computer science or related analytical fields, or equivalent work experience required; advanced degree preferred.
- At least 10 years of experience in the financial services industry, working closely with different stakeholders globally.
- Strong execution skills and ability to navigate the organization to get things done.
- Strong hands-on technical skills to create prototypes, analyze data, and build dashboards.
- Experience in a systems SCM environment, with a preference for experience in the securities or financial services industry.
Nice-to-haves
- Experience managing medium to large-sized or multiple small SCM teams.
- Ability to define overall methodology for assigned projects and manage multiple SCM activities.
- Experience in recruiting, directing, motivating, and developing staff.
Benefits
- Highly competitive compensation
- Generous paid leaves including paid volunteer time
- Access to flexible global resources and tools for personal and professional growth
- Wellbeing programs focused on health and resilience
