Senior Vice President, Technical Product Specialist and App Delivery Manager

BNY Mellon - Pittsburgh, PA

Full-time - Senior

Pittsburgh, PA

10,001+ employees

Credit Intermediation and Related Activities

About the position

The Senior Vice President, Technical Product Specialist and App Delivery Manager at BNY is a pivotal role within the Engineering team for Enterprise Client Relationship Management. This position focuses on enhancing client experiences through effective data management and relationship tools, while leading a small team of engineers and data scientists. The role requires collaboration with various stakeholders to ensure project alignment with the CRM portfolio's priorities and to deliver insights that improve client service.

Responsibilities

• Serve as liaison between Client Service Directors and CRM Engineering for Client Service-related projects and initiatives.
• Head a small team of about 4-5 engineers and data scientists focused on building data pipelines and delivering insights to Client Service Directors.
• Ensure fitment of initiatives within the broader ambit/scope/priorities of the CRM portfolio.
• Improve the experience of the bank's clients by offering tools to internal teams for better relationship management and data quality.

Requirements

• Bachelor's or master's degree in computer science or related analytical fields, or equivalent work experience required; advanced degree preferred.
• At least 10 years of experience in the financial services industry, working closely with different stakeholders globally.
• Strong execution skills and ability to navigate the organization to get things done.
• Strong hands-on technical skills to create prototypes, analyze data, and build dashboards.
• Experience in a systems SCM environment, with a preference for experience in the securities or financial services industry.

Nice-to-haves

• Experience managing medium to large-sized or multiple small SCM teams.
• Ability to define overall methodology for assigned projects and manage multiple SCM activities.

Benefits

• Highly competitive compensation
• Generous paid leaves including paid volunteer time
• Access to flexible global resources and tools for personal and professional growth
• Wellbeing programs focused on health and resilience