Senior Web Content Technical Analyst

$95,200 - $140,000/Yr

Federal Reserve Bank - Minneapolis, MN

Full-time - Mid Level

Hybrid - Minneapolis, MN

Monetary Authorities-Central Bank

About the position

Federal Reserve Financial Services (FRFS) delivers a suite of payments services to financial institutions via FedLine Solutions, Fedwire Funds and Securities, the National Settlement Service (NSS), FedCash1, FedACH, Check Services, and the FedNow Service. FRFS operates as a fully integrated organization with groups dedicated to operations, technology, product and industry engagement, enterprise services, and one focused on the ongoing growth and development of the FedNow instant payment service. Our strategy defines our future direction, seeking to offer a fully integrated product suite that provides speed, resilience, and choice in meeting the payments needs of financial institutions across the United States. Through our Enterprise structure, we strive to meet the needs of the marketplace for new products and services with speed and agility, seek to provide a robust and unified customer experience, and work to create career growth opportunities for FRFS staff. We seek leaders to set the vision, strategy, values, and priorities that enable FRFS to achieve its mission. Our leaders must demonstrate a strategic, action-oriented mindset focused on intellectual curiosity, agility, accountability, and the ability to drive innovation through experimentation. To achieve our vision for a people-focused organization with a strong collaborative and innovative culture, we expect our leaders to champion an inclusive environment and demonstrate our values in how we work and interact with each other and our broader community.

Responsibilities

• Participates in day-to-day operations of Federal Reserve public website(s) and related third-party websites, including building out HTML content, CSS enhancements, troubleshooting, and ensuring adherence to relevant standards and guidelines.
• Coordinates across marketing and business areas to solicit, edit, and produce online content; maintains subject matter expertise necessary to facilitate this process.
• Manages special projects including assigning and providing work direction to teams of Fed staff and/or external consultants.
• Provides editorial guidance for online content generated by the Fed as well as a diverse group of department initiatives, ensuring adherence to relevant standards and guidelines.
• Partners with technical and non-technical staff to provide training and support for users of relevant content management system, applications, and content processes.
• Works closely with supervisor to develop and implement web strategy, content management improvements, and other web projects to meet the needs and expectations of internal and external audiences and forward the department's communication strategies and goals.
• Actively contributes to department compliance with Federal Reserve Financial Services, Bank, District and System processes including those managed by Information Security and Audit.
• Maintains a high level of expertise with current and emerging web technology, practices, and procedures.
• Participates in System web projects, work groups, and attends System meetings and conferences.

Requirements

• Bachelor's Degree or equivalent experience 3 to 5 years professional experience.
• Experience in information architecture, web design, content management systems, usability testing, and authoring and publishing web content.
• Familiarity with HTML, CSS, JavaScript and other web-oriented technologies.
• Familiarity with web content management systems.
• Familiarity with analytical tools.
• Familiar with web accessibility standards.
• Familiarity with style guides.
• Ability to work on multiple, deadline-driven projects in a collaborative environment.
• Excellent writing, communication and customer service skills.

Benefits

• Comprehensive benefits package include medical, dental, vision, prescription drug coverage, 401k savings plan, retirement plan, paid time off, transit benefit, onsite gym and subsidized cafeteria.
• A continuous learning environment with opportunities to gain new skills and grow your career.