Senior Workday Student Admissions/Student Records Consultant

$76,000 - $186,200/Yr

Kognitiv - Newton, MA

Full-time - Senior

Newton, MA

Professional, Scientific, and Technical Services

About the position

Kognitiv Inc. seeks to be the best in the Workday ecosystem in both customer and employee satisfaction. We believe happy employees go hand-in-hand with happy customers. We truly believe that if our employees feel engaged, challenged, and empowered every day, they will provide top-notch service for our customers. We encourage our employees to "act like an owner" each and every day in the work they do and their contributions to our fast growing organization. Senior Student Consultants work in partnership with clients and internal teams to ensure maximum value out of a client's Workday investment. The role is responsible for implementing Workday Post Production support initiatives across Workday Student module(s), whether independently, as a team member, or in a leadership capacity. Senior Consultants drive high client satisfaction through building relationships with clients and delivering impeccable customer service.

Responsibilities

• Implement and configure Workday solutions for a global customer base.
• Conduct working sessions with clients to gather, understand, and analyze business requirements.
• Lead, consult, execute, and prioritize conflicting demands on medium to high complexity projects.
• Frequently discuss and articulate lessons learned from previous client experience and Workday best practices.
• Manage the project scope, quality, and timeline for area(s) of expertise.
• Perform research on problems, identify the true cause, and present/implement corrective measures to the client.
• Contribute to the organization's knowledge management repository through formal and informal avenues.
• Act as a mentor and coach for less experienced team members.
• Strive to innovate and suggest new approaches to deploy Workday efficiently and effectively.
• Gain an intermediate understanding of touch points, dependencies, and integration aspects across different Workday area(s).
• Meet key performance indicators set for this role.

Requirements

• 4+ years' experience leading and deploying Workday implementations, supporting Workday Post Production / AMS Services, or as a client of Workday.
• Deep knowledge of Workday Student Core, Security and Reporting as well as at least one additional Workday module.
• Ability to lead medium to large projects for the full project lifecycle.
• Ability to be effectively and actively engaged on multiple, parallel projects of all sizes.
• Ability to prioritize and organize work to ensure overall timeliness and quality standards with no supervision.
• Demonstrated commitment and achievement to delivery excellence and client satisfaction.
• Excellent communication skills, both verbal and written.
• Strong consulting skills and a proven ability to influence a wide variety of audiences.
• Willingness and ability to mentor and/or manage other consultants.
• Ability to work in a fast-paced environment and to adapt to frequent change.
• Advanced Microsoft Excel skills required.
• Ability to meet travel requirements (<5% a year).