SENIOR WORKERS' COMPENSATION INSURANCE REPRESENTATIVE
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About The Position
The Credit and Collections Department has an immediate opening for a Senior Credit and Collections Analyst. This hybrid position involves extensive telephone communication with internal and external customers to resolve complex billings to achieve prompt payments. This position will actively pursue recovery of outstanding premium on high risk accounts. This position is responsible for reviewing policy records to determine outstanding premium, to promote prompt payment, and policy retention. This position will exhaust every in-house avenue to collect outstanding premium before referring the account to an outside collection agency. This position will also review and process applications for pre coverage. The incumbent will effectively handle the more complex accounts, potential disputes, communicate with Regional Offices, Audit and Underwriting, Customer Service Center, Customer Assistance Program (CAP) and other functions as needed.
