Senior zOS System Programmer - Remote

About the position

The Senior zOS System Programmer will be responsible for managing zOS new release installations, maintenance, and OEM installations. This role involves problem tracking, diagnosis, root-cause analysis, troubleshooting, and resolution of complex issues, along with programming and debugging activities. The engineer will respond to incidents and service tickets, manage vendor relationships, and provide mentorship to less experienced team members.

Responsibilities

• Performs problem tracking, diagnosis and root-cause analysis, replication, troubleshooting, and resolution for complex issues.
• Responds to issues in a timely manner by receiving and investigating incidents or service tickets.
• Analyzes and observes trends with technical issues and develops recommendations for long-term improvements.
• Documents all relevant end-user interactions and steps taken to resolve incidents.
• Has occasional contact with end-users.
• Communicates status of issue resolution to internal customers.
• May engage and manage outside vendors.
• Applies in-depth knowledge of application support and an understanding of best practices.
• Typically leads moderately complex projects and participates in larger, more complex initiatives.
• Solves complex technical and operational problems.
• Acts as a resource for teammates with less experience.
• May have people management responsibilities for a small team.

Requirements

• Bachelor's degree and five years of experience in development or application support or an equivalent combination of education and work experience.
• In-depth knowledge in information systems and ability to identify, apply, and implement best practices.
• Understanding of key business processes and competitive strategies related to the IT function.
• Ability to plan and manage projects.
• Ability to solve complex problems by applying best practices.
• Ability to provide direction and mentor less experienced teammates.
• Ability to interpret and convey complex, difficult, or sensitive information.

Nice-to-haves

• Banking or financial services experience
• z/OS, SMP/e, IBM Mainframe experience and applying maintenance, IPL'ing, LPAR's and HMC's
• Familiarity with taking dumps, traces and gathering appropriate documentation for analysis
• Hands on with RACF and network security protocols (IPSec, AT-TLS, SSH)
• Knowledge of Coupling facility support, High Availability and Automation
• Experience with parallel sysplex (GDPS) and IBM utilities.

Benefits

• Medical insurance
• Dental insurance
• Vision insurance
• Life insurance
• Disability insurance
• Accidental death and dismemberment insurance
• Tax-preferred savings accounts
• 401k plan
• Vacation days (minimum of 10 days)
• Sick days (minimum of 10 days)
• Paid holidays
• Defined benefit pension plan (depending on position)
• Restricted stock units (depending on position)
• Deferred compensation plan (depending on position)