Server Assistant for Sorelle

The Charleston Place - Charleston, SC

Charleston, SC

About the position

We believe that hospitality is a transformative art - that this 'place' can do more than inspire and nurture its guests, team, and partners. It can inspire an entire city, country, and world. By captivating the hearts and imaginations of a new generation with renewed passion, purpose, and intention, we're building a hospitality company and place that celebrates humanity. Where we can be a source of hope, care, and delight. Where people are inspired to be the best version of themselves - kinder, more open, and more gracious. And, that we have the power to carry that spirit with us into our hearts, lives, communities, and everywhere we go.

Responsibilities

• Act with integrity, honesty and knowledge that promote the culture and values of Sorelle.
• Ensure that all guests feel welcome and are given responsive, professional, gracious service at all times.
• Maintain clean and organized work stations that are cohesive with the restaurant's philosophy, culture, and standards of excellence.
• Recognize or seek areas for staff and restaurant improvement and offer positive solutions for change.
• Operate within the restaurant on a daily basis with efficiency, respect, friendliness, professionalism, teamwork, knowledge, patience, awareness, compassion, courtesy and initiative.
• Understand completely all programs, procedures, standards, specifications, guidelines and training programs.
• Understand philosophy of management and owner. Displays consistent attention to detail and follow through of all restaurant policies.
• Represent the restaurant professionally through effective communication, cooperation and relationships with all business partners.
• Perform all side work applicable to assigned station.
• Participate in Pre-Shift meetings and learn new menu items.
• Welcome all guests and ensure guests receive responsive, professional, and gracious service at all times.
• Answer any questions about the menu, specific food items, the wine list or any other inquiries the guest may have.
• Liaise with server to ensure communication at all times about wants and needs of guests.
• Bus tables, set tables, stock stations, perform bread service, serve and refill water, prepare and serve coffee and tea.
• Maintain the cleanliness of the dining room, stock and organize linen, polish china, glass and silverware.
• Maintain a clean, safe environment at all times in the Dining Room and all service stations.
• Fully understand and comply with all federal, state, county and municipal regulations that pertain to health, safety, and labor requirements of the restaurant employees and guests.

Requirements

• Minimum 1-2 years of fine dining service experience.
• Knowledge of service and food and beverage, and thorough knowledge of fine dining, service procedures and functions.
• Cleanliness, organization and the ability to work well in a team situation are crucial to this position.
• Food and wine knowledge a plus.
• Must be minimum age to serve alcohol.
• High school or equivalent education required.
• Applicants must possess a strong dedication toward learning, and motivation to progress in a fine dining environment.
• Possess excellent basic math skills and have the ability to operate a cash register POS system and Microsoft based computer systems.
• Must be impeccably groomed, maintain good hygiene, good posture and have required uniform & tools.
• Responsive to constructive feedback from Chefs, Manager & other co-workers.

Benefits

• Equal employment opportunity employer.