Server Assistant Part Time Great Pay

Romano's Macaroni Grill - Lincolnshire, IL

Part-time - Entry Level

Lincolnshire, IL

Food Services and Drinking Places

About the position

The Server Assistant (Busser) at Dividend Restaurant Group plays a crucial role in ensuring exceptional guest service at Eddie Merlot's. This part-time position involves various responsibilities, including setting and resetting tables, maintaining cleanliness in the dining area, and assisting servers and bartenders to enhance the overall dining experience for guests.

Responsibilities

• Complete and pass required training modules - both initial and ongoing.
• Know your work schedule for the week, arrive at work on time, and meet standards for uniform and professional appearance.
• Communicate with manager to understand reservations, guest flow, large parties, and special event needs.
• Set up station and dining room in accordance with standard procedures.
• Maintain an assigned dining room section, but be available to help in other sections as needed.
• Bake bread, serve bread and butter, and provide refills.
• Keep water glasses filled.
• Follow standards for table maintenance and removal of dishes, glassware, and silverware.
• Correctly package take-home items and deliver them to guests.
• Thank guests for dining with us and invite them to return when appropriate.
• Bus, set, and re-set tables according to specifications.
• Perform side duties, closing duties, and other related duties as assigned by Manager(s).
• Maintain service stations in a clean and orderly manner throughout the shift.
• Provide basic information to guests about Eddie Merlot's.
• Follow policies, procedures, standards, and performance expectations, as well as applicable laws and regulations related to liquor, food handling, sanitation, and safety.
• Communicate information regarding guest requests or complaints and ideas for improvement to Managers.
• May be scheduled to work meetings, banquets, and special events.
• Maintain a good team-work environment by assisting other team members with their station duties and sidework.

Requirements

• Meet state age requirement for the position.
• High school diploma or GED preferred.
• Must be able to read and communicate in English clearly and effectively.
• Prefer prior restaurant, fine dining, or customer service experience.
• Professional attire and appearance in keeping with restaurant standards.
• Understanding of dining room service procedures, safety, sanitation, and food handling procedures preferred.
• Must have professional communication and social skills appropriate for guests.
• Must be self-motivated and able to work calmly and effectively under pressure.
• Strong team-work orientation, well organized, able to take direction from others.
• Able to work a flexible, part-time schedule including evenings, weekends, and holidays.

Nice-to-haves

• Prior restaurant, fine dining, or customer service experience preferred.
• Understanding of dining room service procedures, safety, sanitation, and food handling procedures preferred.