Server Field Application Engineer - HPE

$71,000 - $144,000/Yr

AMD - Spring, TX

Full-time - Mid Level

Onsite - Spring, TX

Computer and Electronic Product Manufacturing

About the position

At AMD, we are committed to transforming lives through our technology, enriching industries, communities, and the world. Our mission is to create exceptional products that accelerate next-generation computing experiences, serving as the foundational elements for data centers, artificial intelligence, PCs, gaming, and embedded systems. Our culture is built on pushing the boundaries of innovation to tackle the world's most pressing challenges. We prioritize execution excellence while fostering a direct, humble, collaborative, and inclusive environment that values diverse perspectives. We are seeking a dedicated Server Field Application Engineer to join our Enterprise Business Unit, focusing on field engineering engagement with customers in the Houston and Austin, TX areas. This role is pivotal in driving new OEM, channel, and partner opportunities within the Datacenter/Server market, helping AMD usher in a new era of computing. The successful candidate will engage with customers and partners to demonstrate how AMD technology can meet their business needs. This position emphasizes pre-sales activities to support and drive new design initiatives across various sectors of our partners' businesses. Additionally, the FAE will provide development support as opportunities transition from feasibility and design to production phases, collaborating closely with the Server Sales Team and the Field Engineering Director to fulfill all technical engagement requirements necessary to support sales and account objectives.

Responsibilities

• Develop technical relationships with target customer base
• Win new AMD server opportunities with target customers
• Support customer engineering teams throughout the server development process
• Drive customer feedback into AMD sales, business unit, and engineering teams
• Provide technical guidance to sales personnel and customers in evaluating, designing, and developing AMD-based server and/or data center solutions
• Partner with sales to determine possible applications of our products and solutions to meet customer requirements
• Align with AMD Sales, Architecture, Development, CTO, Business Unit, and other relevant teams to accomplish account goals
• Perform technical presentations, training, and updates for customers, partners, and prospects
• Translate customer business issues and requirements into technical solution opportunities that best demonstrate our product offerings
• Keep abreast of the competitive landscape and articulate the technical differentiation and value proposition of AMD versus competitors
• Assist with solution development and architectural design to meet specific customer needs
• Analyze customer product solutions and evaluate product performance based on market requirements
• Understand and articulate AMD technology offerings across multiple verticals
• Partner with other AMD and vendor domain specialists to build specific customer solutions
• Install and test solutions in-house to ensure successful deployments and evaluations
• Lead technical engagements with customers to support design win opportunities
• Architect and document technical solutions aligned with customer objectives
• Lead efforts to define, scope, and document technical requirements and customer expectations for opportunities of interest
• Provide hands-on, expert-level technical assistance to customer development and software teams
• Define, implement, and manage customer evaluations and Proof of Concepts to demonstrate AMD product features and performance
• Act as a credible authority to OEM on direct and indirect product capabilities.

Requirements

• Proven track record in CPU and server system architecture, server benchmarks, GPU computing, and server platform enablement
• Broad technical understanding of server CPUs, platform architecture, and the development process needed to successfully bring a server-based product to production
• Excellent problem-solving, time-management, prioritization, and organizational skills
• Ability to lead complex problems involving multi-disciplined, multi-functional teams and many priorities at once
• Excellent collaborative skills, with the ability to work independently or as part of a team
• Outstanding oral and written communication skills
• Demonstrated success in building strong technical relationships with internal teams (Sales, Marketing, Engineering) and external partners (OEM)
• Ability to lift up to 50 lbs. (racking hardware)
• BS or Advanced degree in a Technical field (e.g., Engineering or Computer Science)

Nice-to-haves

• Specialized knowledge of server software environments including Operating systems (Windows, Linux), compilers, benchmarks, and targeted applications for validating server platforms
• Proven experience in server platform architecture and/or platform development
• Firm understanding of platform development process from concept to production
• Proficient in server software ecosystem (OS/Hypervisors, Compilers, Libraries, debug tools, development tools, and validation workloads)
• Knowledgeable in platform firmware features (BIOS, BMC, SMU)
• Hands-on experience and strong expertise in server hardware ecosystem at the node, rack, and datacenter level
• Demonstrated knowledge and experience in the setup and configuration of server systems including software, networking, and storage infrastructure
• Experience with virtualization technology and one or more hypervisor solutions
• Desire to continuously learn

Benefits

• Base pay depending on skills, qualifications, experience, and location
• Eligibility for incentives based on role such as annual bonus or sales incentive
• Opportunity to own shares of AMD stock
• Discount when purchasing AMD stock through Employee Stock Purchase Plan
• Competitive benefits package