Server (Part-Time), Bourbon Steak - Waldorf Astoria Monarch Beach Resort and Club

$33,280 - $33,280/Yr

Hilton - Dana Point, CA

Part-time - Entry Level

Dana Point, CA

Accommodation

About the position

The Server position at Bourbon Steak, part of the Waldorf Astoria Monarch Beach Resort & Club, involves providing exceptional food and beverage service to guests in a high-end dining environment. The role requires a commitment to outstanding guest service and financial profitability, with responsibilities including taking orders, delivering food and drinks, and ensuring guest satisfaction throughout the meal service.

Responsibilities

• Serve food and/or beverages to guests in a timely and friendly manner.
• Respond to guest requests efficiently and courteously.
• Ensure knowledge of menu items and restaurant promotions.
• Take guest food and beverage orders and input them into the point-of-sale system.
• Retrieve and deliver food and beverage orders promptly.
• Ensure guest satisfaction throughout the meal service.
• Serve alcoholic and non-alcoholic beverages in compliance with regulations.
• Maintain a well-stocked serving station at all times.

Requirements

• Previous restaurant experience preferred.
• Ability to work weekends, weekdays, and holidays.
• Strong customer service skills and a friendly demeanor.
• Knowledge of food and beverage service standards.

Nice-to-haves

• Experience in a high-end dining environment.
• Familiarity with point-of-sale systems.

Benefits

• 401(k) matching
• Employee discount
• Employee stock purchase plan
• Health insurance
• Paid time off
• Parental leave