Server - PM

The Westin Cleveland Downtown - Cleveland, OH

Part-time - Entry Level

Cleveland, OH

251-500 employees

About the position

The Server position at The Westin Cleveland involves providing exceptional service to guests, ensuring a positive dining experience. The role requires adherence to beverage service standards and compliance with state and federal regulations regarding alcohol service. The ideal candidate will be passionate about hospitality and contribute to a welcoming atmosphere in the hotel.

Responsibilities

• Hospitably greet, prepare and serve drinks to guests according to HEI Hotels and Resorts beverage service standards.
• Abide by all State, Federal and Corporate requirements pertaining to serving alcoholic beverages.
• Prepare station for readiness prior to opening and closing of each shift.
• Follow all cash handling and bank operating procedures as outlined by HEI Hotels and Resorts.
• Perform all side work duties according to side work schedules.
• Comply with attendance rules and be available to work on a regular basis.
• Perform any other job related duties as assigned.

Requirements

• Ability to establish and maintain effective working relationships with associates, customers and patrons.
• Ability to use point of service computer.
• Full knowledge of state liquor laws.
• Ability to transport large trays weighing up to 30lbs through a crowded room on a continuous basis throughout shift with or without reasonable accommodation.
• Effective verbal and written communication skills.
• Ability to adapt communication style to suit different audiences, such as effectively communicating with supervisors, coworkers, public etc.

Benefits

• Disability insurance
• Health insurance
• Dental insurance
• Vision insurance
• 401(k) matching
• Employee discount
• Life insurance
• Pet insurance